Restaurant/Food Service Industry Specialist

 

General Manager ~ Food & Beverage Director ~ District/Regional Manager

Restaurant Sales ~ Corporate Training/Operations

 

 

Operations Management                 P&L/Budgeting                     Food & Cost Controls

Vendor/Supplier Relations              Inventory Control                 Purchasing

Hiring, Training, Supervision          Customer Service                 Start-Up Launches

Performance Optimization              Health/Sanitation/Safety      Quality Assurance

 

Ø  Have consistently progressed with company over past decade, assuming accountability for as many 60+ staff and over $3M in annual sales production

Ø  Selected to train new managers, with solid additional background in training new associates

Ø  Recognized with Management Excellence Award, 2007

Ø  Collaborated in launching Robinson location

Ø  Successfully developed innovative cleaning charts adopted by entire franchise

Ø  Solid relationship with extensive network of industry vendors and comprehensive knowledge of products and competitive pricing; qualifications for successful restaurant sales

 

 

Applebee s-Pennsylvania                                                                                               2000-Present

Restaurant Training/General Manager-Robinson, PA; 2006-current

Promoted to steer operations of $3M annual revenue store employing  64+ management and support staff, with full P&L accountability; relied upon to deliver new management training programs

Proficiently manage employee hiring, scheduling and direction as well as performance evaluations and corrective/termination actions

Effectively control inventory and food costs to maximize bottom-line profits

Ensure optimal operational performance through effective management of facility repairs and maintenance, health/sanitation and safety and regulatory compliance

Consistently focus on business development through dynamic customer service and quality control

Restaurant General Manager-North Hills, PA; 2003-2006

Hired, trained, scheduled, and managed 3 Managers and 50+ associates; drove full-scope operations, including P&L

Assistant Manager-Edgewood and Robinson, PA; 2000-2003

Selected to collaborate in opening new Robinson location and assisted General Managers with maximizing operations of both locations, including direction of front of house service and kitchen staff; in recognition of superior leadership qualities and communication skills, appointed to assist in training managers; 2002-2003

 

 

University of Pittsburgh-Pittsburgh PA

John Carroll University-Cleveland, OH