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yyyyyy x. yyyyyy               0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx •


quality-focused, results-driven professional eager to contribute proven administrative / business support and customer service abilities, as well as knowledge gained from current educational pursuits in

health information technology, toward optimizing a progressive company s operations.




ø  contribute sharp decision-making skills, problem-solving abilities, interpersonal relations talents, and written / verbal communication proficiencies toward supporting diverse business objectives.

ø  expert in the prioritization, management, and completion of multiple assignments within high-pressure situations in order to meet set deadlines while maintaining superior quality standards.


~ education and technical proficiencies ~


health information technology (in progress)

penn foster career schools


related coursework

allied health services • billing and coding • transcription • appointment setting • physiology • anatomy


ms office (word, excel, powerpoint, outlook) • internet explorer

~ willing to learn / master additional programs as necessary ~


professional synopsis


hampton inn and suites, navarre, fl

front desk associate                                                                                                                                  2008


ø  successfully facilitated various administrative tasks within an international hotel chain s front desk area, including proficiently checking guests in and out, efficiently handling all room requests, accurately performing cash transactions, and upholding customer service standards of excellence.

ø  demonstrated skill in the analysis and interpretation of statistical data to achieve maximum profitability in coordination with budgetary performance and operational effectiveness.

ø  represented an exceptional image of the facilities which led to a loyal visitor base and the encouragement of fellow associates to make decisions to reflect positively on organizational well-being.


morale, welfare and recreation, kodiak, ak

guest clerk                                                                                                                                       2003 c 2005


ø  applied dynamic communication abilities toward guaranteeing the delivery of exceptional customer service with the courteous management of all incoming telephone inquiries.

ø  optimized administrative success by maintaining filing systems, typing / proofreading all correspondence, and providing essential data entry activities.

ø  performed cash handling duties, along with completing the proper documentation of all monetary values through consistent record-keeping practices.


childcare provider                                                                                                                            1992 c 2003


ø  utilized resourceful time management skills to attend to the personal needs of multiple children of varying ages, including participating in comprehensive professional development training and inspections.

ø  strategically steered customer service success by employing solid interpersonal relations talents to promptly handle client requests and effectively resolve business challenges.


united states marine corps, camp lejeune, nc

military service member (e1 c e5)                                                                                                     1984 c 1992


ø  performed broad scope of administrative support functions, including updating training records for over 100 marines to ensure seamless organizational processes.

ø  provided various data entry, multi-line telephone operations, and mail distribution efforts as necessary.

ø  contributed superior presentation proficiencies instrumental in performing wide-ranging instructional efforts in compliance with military specifications.

yyyyyy x. yyyyyy               0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx •













hiring agent name


company name


city/state/zip code




i am currently seeking a challenging and rewarding clerical support role within your progressive company, and am submitting my resume for your review.


i am eager to apply my diverse background in administrative / business support and customer service, as well as sharp organizational, interpersonal relations, and communication talents, toward maximizing your company s success.  i can also contribute solid decision-making skills and problem-solving abilities to any professional role.


you will find me to be a results-driven professional who is currently pursuing a rigorous health information technology education, and is excited to demonstrate knowledge gained from this program to achieve your operational objectives.  as well, i am skillful in the prioritization, management, and completion of multiple assignments within high-pressure situations in order to meet set deadlines while maintaining superior quality standards. for these reasons, i believe i will prove to be a valuable asset to your team.


i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.






yyyyyy x. yyyyyy

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