Yyyyyy x. yyyyyy
Dynamic, ambitious and articulate Business Professional with broad based experience in operations management, purchasing, customer service, staff development, and P&L accountability. Deliver quick and measure results for new business start-ups leveraging decisive leadership, tactical operations strategies, staff motivation and exceptional business acumen. Seeking an opportunity with a progressive organization that values solid leadership skills and boasts a dedication to exceptional business results.
Bilingual in English/Farsi
Persuasive and Effective Communicator
Business Analysis & Process Improvement
Cost Control/Budget Management/P&L
Sharp Negotiation Skills
Inventory Planning/Supply Chain
Create Cohesive/Team Driven Environment
Create and Execute Business Plans
Maintain Knowledge of Industry Trends
2005 to Present: Goodfella s Restaurant and Pizzeria, Sour Lake, XXXXXX - Owner/Operator
Lead day to day business operations for a restaurant operation, drive operation to be a highly popular gathering spot for local patrons through effective marketing/advertising campaigns, and offering an environment of friendly service and excellent food.
Meet customer needs by providing world-class customer service that exceeds expectations, listen and respond effectively to customer complaints; set example to all employees by providing a positive customer service environment.
Manage staff, delegate responsibilities and create a team driven, cohesive environment.
Effectively manage all purchasing, procurement, inventory management and vendor relations strategies.
Provide supervision and direction for all facilities management responsibilities; ensure that the establishment is clean and ready for business at all times, inspect kitchen and food preparation areas regularly for compliance with safety and sanitation standards.
Analyze sales levels and profitability, prepare revenue and operations reports for food control and sales.
2001 to 2005: GEM Trust Investments, Houston, XXXXXX - Sales/Office Manager
Provided oversight for critical tracking of high value inventory; prepared sales forecasts and reports, managed multi-million dollar client portfolios and created an innovative inventory control program to increase efficiencies.
Established critical relationships with a culturally diverse clientele to optimize business outcomes.
Spearheaded the development and implementation of a standardized office protocol resulting in increased productivity.
2005 to 2007: Avan Construction, Houston, XXXXXX - Sales/Officer Manager/Job-site Manager
Effectively managed a culturally diverse work team; prioritized job assignments, ensured total quality control and customer service, and consistently achieved timeline and budget goals for each job.
Drove marketing and promotions strategies to impact brand awareness and market position; created a company website and grew presence by 50%.
Xxxxxx A&M University, College Station, XXXXXX - BA in English with a minor in Business Administration
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