Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Results-driven leader is eager to contribute dynamic management, leadership and communication skills toward actively supporting a progressive embroidery or screen-print company as a manager
Ø Offer approximately 10 years progressive experience in the embroidery and screen-print industry with a comprehensive management background
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, and efficiency
Ø Proactive leader who successfully mentors and leads top-performing teams committed to providing superior service
Ø Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly
Ø Dynamic communication, presentation, relationship building, and problem solving abilities
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Custom Designs & Sports Inc. - Pleasanton, CA 1998-Present
Contribute dynamic leadership skills in training and managing employees, with full accountability for effectively overseeing daily embroidery and screen-printing machines.
Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations, including training operators and scheduling personnel in facets and phases of embroidery & screen printing machines and heat press departments.
Actively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.
Maintain full accountability for executing monthly sales plans and maintaining company directives.
Analyze and review work product and general operations to effectuate loss prevention issues and ensure that superior customer service was also provided.
Categorize, maintain and update records for more than 800 clients and coordinate deadlines from multiple departments.
Education & Professional Training
Extension classes through Standard Oil in connection with Stanford University
Computer communications and Policies and Procedures for Management
Training: Shorthand, Microsoft Excel, Microsoft Word, Microsoft Outlook, CorelDrawX3, Adobe IllustratorCS2, Adobe Photoshop and QuickBooks
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