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yyyyyy x. yyyyyy


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General Management ~ Customer Service ~ Team Building/Leadership

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Profile of Qualifications


Ø  Offering over a decade of progressive experience in client-focused, service-oriented industry, with solid experience in steering broad areas of business operations, from human resources, sales, promotions, and customer servicing to purchasing, inventory control, contract negotiations, and records management

Ø  Excel in recruiting, hiring, training, and leading top-performing teams; effectively schedule staff to maximize use of resources, control labor costs and meet customer demand

Ø  Dynamic communication, relationship building and problem solving skills; consistently represent employer in a positive, professional manner in interfacing with customers/public

Ø  Strong planning, prioritization and organization skills crucial to optimizing productivity and efficiency; effectively define and implement strategies to boost bottom-line profitability

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Professional Experience


Bar Manager/Asst. Restaurant Manager, In-the-Raw Sushi Bar-Oklahoma City       2008-2009

  Hired to co-facilitate launch of new establishment, with accountability for spearheading staffing, from recruiting and hiring through training in all aspects of food/beverage operations

  Expertly determined optimal liquor/beer offerings and built par sheets for all inventory

  Strategically developed and facilitated drink specials; resourcefully integrated diverse ingredients with sake to create and offer new drinks supporting sushi bar theme

  Expanded revenue streams by booking and coordinating private parties, with full accountability for developing menus

  Exhibited commitment to collaborative teamwork and supporting employer needs by concurrently filling in as Bartender to accommodate high-volume business


Bartender, Nonna's Italian Restaurant-Oklahoma City    2008

  Successfully created signature martini subsequently included on permanent drink menu

  Ensured delivery of superior patron servicing in bartending and waiting tables


Club Manager, Endzone Sports Bar-Oklahoma City                                                     2003-2008

  Promoted within 6 months of joining team as Bartender to drive full-scope club operations

  Managed hiring, training, scheduling, and oversight of bartenders, cocktail waitresses, door staff, security, and DJs

  Booked live music and negotiated competitive contracts to generate business growth; additionally ran month-long specials to further boost bottom-line revenue performance


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Undergrad Studies, Oklahoma City Community College; 2007-2008


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