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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:  (xxx-xxx-xxxx

abc@xyz.com

 

~ Highly accomplished, solutions-focused and incisive Management Executive eager to contribute exceptional operations leadership and business development expertise toward supporting a dynamic employer in optimizing bottom-line performance. ~

 

Profile 

 

Proficiency in full scope of operations management encompassing product development, multi-channel sales and distribution, inventory control, budget administration, human resources, and development of operating policies and procedures.  Diligently assess business operations to determine and optimize fiscal performance, sustainability, competitive positioning, and revenue opportunities; excel in marketing and brand management. Merge solid leadership and team-building talents to hire, train, motivate, mentor and manage highly-productive personnel.  Research, analyze, identify and target business development opportunities to catapult business into unparalleled levels of success; long-respected for proficiency in turning around under-performing operations.  Excellent skills in process improvements, procurement, vendor selection/relations, and profit maximization.

 

Selected Achievements:

 

         Reduced expenses at M. Fabrikant & Sons by 35% and personnel base by 25% while still doubling productivity level.

         Captured savings of $800K at M. Fabrikant & Sons by personally managing all memo reconciliations.

         Reversed languishing operations for Sandberg & Sikorski and spearheaded corporate rebranding initiative to bring business from a $2M shortfall to generating $25M within five years.

         Boosted volume for Sandberg & Sikorski by 15%, reduced headcount 25%, and lowered costs 30%.

         Resourcefully built out a new line of business for  Sandberg & Sikorski that grew to $1.5M in first year and is currently on track to generate $7M annually.  

         Grew sales volume 80% for Sandberg & Sikorski by eliminating 500 unprofitable accounts and refocusing sales team s attention on high-value client relationships. 

         Outperformed peers at Frederick Goldman to contribute 50% of total sales volume without prior sales training; increased account revenues from $10M to $45M+ in six years.

         Accelerated invoice/order cycle at Fredrick Goldman by 300% and enabled same-day shipments. 

 

Professional Experience

 

Prestige International, 2007 to Present

Director of Operations

         Adeptly manage numerous departments inclusive of customer service, sales, IT, security, memo reconciliation, shipping, receiving, inventory control, and human resources. 

         Demonstrate exemplary multi-tasking capabilities in performing forecasting, budgeting, and developing policies and procedures to expedite workflow, strengthen customer service, and maximize cost control.

         Hire, train, evaluate and manage employees, consistently emphasizing team cohesiveness, top-notch customer service, product knowledge, loss prevention and safety/security.

         Skillfully negotiate and administer all contracts and outsourcing agreements.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

M. Fabrikant & Sons, New York, NY, 2005 to 2007

Director of Operations

  • Brought on board to fortify crumbling division suffering from significant operational and customer service deficiencies.
  • Held accountability for hiring, training, evaluations, and terminations; effectively directed, supervised and motivated 45 employees throughout shipping/receiving, quality control, customer service, repairs, office administration, vault, inventory, gold melts, and sales departments.
  • Defined, implemented and monitored safety and security policies and procedures.

 

Waldman Diamond Company, New York, NY, 2004

Vice President, Loose Diamond Division

  • Directed divisional operations inclusive of sales, marketing, client relations, credit/collections, purchasing, inventory control, and sales shows.
  • Applied dynamic leadership talents toward hiring, hiring, training, coaching, and motivating sales professionals; reduced unnecessary labor by 20%.
  • Credited with reversing division from 4 consecutive years of sales losses to producing 33% profit.
  • Saved thousands of dollars and decreased operating expenses 15% through new inventory system.

 

Sandberg & Sikorski / A. Jaffe Division, New York, NY, 1997 to 2003

Vice President, Sales, Marketing & Operations

  • Restructured sales, operations and management personnel, and assembled marketing team to penetrate new markets and expand territories.
  • Championed acquisition, planning and branding of a new product line to attract new retail and specialty customers.
  • Directed corporate website design to capitalize on eCommerce sales channel and launched multimedia marketing campaign to result in up to one million hits per month.
  • Captured 15% annual growth from 2000 to 2003 despite industry-wide decline.

 

Frederick Goldman, New York, NY, 1985 to 1997

Senior Account Executive / Account Executive, Major Retailer Division           (1991 to 1997)

Manager, Billing, Shipping, Returns & Repairs           (1989 to 1991)

Manager, Customer Service & Billing         (1985 to 1989)

         Steadily advanced through a series of promotions to most recently managing portfolio of 50+ top national chain accounts for leading jewelry manufacturer and distributor producing $150M in annual revenues.

         Exercised outstanding relationship-building expertise to close millions of dollars in business with major discount retailers and high-end specialty chains.

  • Considerably improved efficiency and slashed overtime costs eight-fold by acquiring new technology which automated manual billing and inventory management of 3000+ SKUs.
  • Replaced underperforming personnel with quality talent and advanced three employees to management roles.
  • Streamlined finished goods production to elevate inven­tory accuracy to 100% while reducing headcount in half.
  • Persuaded management to bring smaller-scale production equipment into finished goods facil­ity, expediting specialty order fulfillment by 75%.

 

Education / Professional Development

 

BS Degree, Business, Baruch College, New York

Certified Gemologist, Gemological Institute of America

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:  (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you an extensive background in directing multi-million dollar business operations, significant experience in staff training and management, and an exemplary blend of talents in organizational development, turnarounds, relationship-building, and negotiating high-dollar contracts. To complement these qualifications, I offer polished communication, analytical, marketing, branding, and planning skills which are paramount as a <insert job title/position>.

 

As a proactive contributor to your organization, you will find me to be a driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance, insight, dedication and initiative. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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