yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

business professional eager to contribute dynamic communications, sales, marketing, public relations, administrative and coordination skills in a challenging customer service representative assignment.

career profile

ø  over 14 years of successful business experience.

ø  career built in high-end boutique, computer and retail sectors.

ø  expertise in delivery of exceptional customer service.

ø  highly capable administrator.

ø  strong sales support skills.

ø  outstanding communicator and speaker.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  knowledgeable in business unit operations.

ø  facilitate high-end merchandising.

ø  adept in relationship development and facilitating repeat business

ø  highly motivated team player.

ø  flexible and adaptable to rapidly changing circumstances.

professional experience

loro piana, new york, ny                                                                                                            most recent

sales assistant

         retained to support a top-producing sales associate for this boutique operation.

         facilitated high-end client sales, merchandising and operations.

         aided visual merchandiser in seasonal floor reconfigurations and window/floor displays.

         administered client books, sales records, receipts and thank-you correspondence.

         ensured processing of customer orders between sales associate and shipping department.

 

georgio armani, new york, ny                                                                                                     2004 c 2006

pos specialist

         recruited to deliver exceptional customer service.

         processed orders in timely and accurate manner.

         identified/resolved all client issues.

         designated to train new employees.

         ensured maximum point-of-sale efficiency.

         managed and upgraded pos documentation.

 

 

earlier background

prior to 2004, served as correspondence assistant/customer service representative, united nations postal administration, customer service representative, rcs computer experience, and customer service manager/cashier, the wiz, all of new york, ny.  in these assignments, built outstanding customer service, communications, issue resolution, operations, documentation and point-of-sale skill sets.

 

education

name of school, location

diploma/degree, dates

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a customer service representative capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over 14 years of successful business experience in the boutique, computer and retail sectors. to complement this background, i possess demonstrated expertise in customer relations, point-of-sale, operations and staff supervision, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

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