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Yyyyyy x. yyyyyy                   0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                            

Highly proficient, quality-focused Certified Professional Coder eager to contribute expertise toward actively supporting a dynamic organization in optimizing operational performance as a key team member



Ø  Offer progressive experience in medical coding and billing, with comprehensive surgery coordination background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including medical professionals and staff as well as patients and external contractors.


Professional Experience                                                                               

Integrated Professional Resources, LLC (DBA Anchor Coding) - Ft. Myers, FL                 2008

Out-Patient Coder - Mayo Clinic Rochester (Jacksonville, FL)

  Contributed dynamic organizational and analytical skills toward ensuring all outpatient surgeries, office procedures, labs, radiology, E&M visits and ER visits were coded correctly according to documentation.


CRC Health Group, Inc. - Navarre, FL                                                                              2007

Billing/Insurance Verification/Coding

  Proficiently verified insurance eligibility and benefits for each prospective client; closely reviewed documentation for accuracy and corrected and submitted all denials.

  Applied coding and detail-oriented skills toward calculating and billing insurance charges on UB 04, while ensuring accurate ICD-9-CM codes.


Gulf Coast Immediate Care Center - Ft. Walton Bch, FL                                                   2007


  Handled billing for all services performed at the clinic, with strong focus on optimizing productivity, efficiency and quality of services.

  Conducted comprehensive review of all procedures and diagnosis to ensure correct coding.

  Resourcefully posted all insurance and personal payments to accounts.


White-Wilson Medical Center - Ft. Walton Bch, FL                                                           2006-2007

Ophthalmology Surgery Coordinator

  Exhibited strong organizational abilities in scheduling and billing all surgeries, inpatient consults and ER consults.

  Proactively reviewed, corrected and resubmitted insurance denials and successfully recovered over $28K in denied charges within the first 3 months of employment.


Andrews AFB, Thrift Shop - Andrews AFB, MD                                                               2005-2006

Thrift Shop Manager

  Boosted merchandise sales 35 to 50% and increased profits, by strategically designing and launching effective sales techniques, including increasing consignment fees and redesigning entire store layout.

  Innovatively created and revised Thrift Shop forms; enhanced tracking and sales of merchandise.


White-Wilson Medical Center - Ft. Walton Beach, FL                                                        2003-2005

Medical Coder/Medical Office Aide/Medical Receptionist

  Demonstrated solid coding abilities in ensuring super bills were coded accurately according to documentation.

  Steered diverse medical office administration activities ranging from organizing patient charts and scheduling procedures to filing transcribed office notes/reports and assisting physician or extender during patient exams, exhibiting exceptional multitasking talents.

  Contributed strong patient servicing and interpersonal relation skills in escorting patients to the exam room and obtaining vital signs.


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Susan M. Harrigan                                                                                                        page 2 of 2



Prior Experience


Beach Community Bank and Vanguard Bank - Ft. Walton Beach, FL                                2001-2003



Kensinger Mobile Homes - Panama City, FL                                                                   2000-2001

Office Manager 


Regions Bank - Panama City, FL                                                                                    1996-2000

Head Teller 



Education & Professional Training                                                            

  Applied Technology Diploma as a Medical Coder Specialist - Okaloosa Walton Community College (Ft. Walton Beach, FL), 2002-2003

  Principles of Banking Operations & Basic Bank Accounting Courses - Gulf Coast Comm. College (Panama City, FL), 1998-2000

  Select Courses - University of Maryland (Bitburg AB, Germany), 1993-1996

  AAPC Certified Professional Coder (CPC)








Yyyyyy x. yyyyyy                   0000 xxxxxx xxxx , xxxx , xxxxx 00000














Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From supporting high performance teams and facilitating superior patient servicing to ensuring coding accuracy and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a strong background in medical coding and billing, assuming increasing levels of responsibility.  To complement my experience, I offer an Applied Technology Diploma as a Medical Coder Specialist and I am a Certified Professional Coder.


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.







Susan M. Harrigan

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