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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Career Objective


Solutions-focused, detail-driven professional eager to contribute proven Administrative, Business Support, Research / Instruction, and Client Relations talents toward optimizing operations of a progressive company.




Ø  Contribute sharp decision-making skills, excellent problem-solving abilities, and outstanding interpersonal relations and written / verbal communication talents to any professional role.

Ø  Demonstrate solid prioritization and multitasking skills, including quickly identifying and resolving daily challenges in a proactive and productive manner while maintaining exceptional professional work ethics.

Ø  Able to work outside normal business hours, i.e. evenings and weekends, as well as perform flexible, telecommuting activities.


Professional Synopsis


State Bar of California, San Francisco, CA

Senior Administrative Assistant                                                                                                   2008 C Present


Ø  Provide broad scope of administrative support functions to include assisting executive-level management, reviewing and processing official legal documentation, and serving as membership records custodian.

Ø  Expertly research and resolve wide-ranging organizational complaints, along with effectively streamlining comprehensive administrative processes to ensure seamless operational procedures at all times.


Member Services Representative                                                                                                      2006 C 2008


Ø  Proficiently utilized various communications technologies to promptly handle client requests and resolve business challenges, including providing superior customer service to in-office clients.

Ø  Contributed solid technical skills toward accurately performing data analysis and interpretation of statistical reports, as well as provide billing adjustments and check disbursements in adherence to company regulations.

Ø  Supported the training / development of incoming personnel, along with encouraging fellow associates to make decisions to reflect positively on customer satisfaction and company well-being.

Ø  Demonstrated outstanding organizational abilities instrumental in planning and coordinating high-profile committee meetings with executive-level management.


Tricore Reference Laboratories, Albuquerque, NM

Client Relations Specialist                                                                                                                2002 C 2005


Ø  Applied dynamic interpersonal relations proficiencies toward educating and advising clients regarding complex medical testing instructions, along with resolving laboratory-based issues as necessary.

Ø  Reported patient test results in strict compliance with patient confidentiality standards.

Ø  Performed essential data entry and recordkeeping activities to maintain an organized business environment.


~ Additional Professional Roles Held ~


Phlebotomist, Northwick Park Hospital, London, UK                                                                          1999 C 2001

Data Entry Clerk, Casio Electronics Company Ltd., London, UK                                                          1997 C 1998


Volunteer Experience


Tutor, Project Rebound SFSU, San Francisco, CA                                                                           2006 C 2007


Ø  Provided college-level Math and English tutoring for students of academically diverse backgrounds by consistently employing resourceful teaching methodologies.


Clerical Assistant, Breast Health Center CPMC, San Francisco, CA                                                             2006


Ø  Utilized sharp administrative and technical skills to perform multifaceted clerical duties and radiological film handling.


Phlebotomist / Donor Recruiter, Anthony Nolan Leukaemia Trust, London, UK                                              2000


Ø  Actively recruited the public to register as bone marrow donors.




B.S., Electrical Engineering (Magna Cum Laude), University of New Mexico                                                  2005

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