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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
proficient it professional eager to contribute advanced technology, systems support, project management and business expertise in a challenging it administrator assignment.
career profile
ø associate of science in major and many years of intensive it and administrative experience.
ø certified information systems security professional and comptia security+ certification.
ø knowledgeable in sales support, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø well-versed in application and asset migration.
ø strong abilities in software troubleshooting and correction.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player and contributor to organizational proficiency.
ø outstanding capacity to develop and implement advanced applications.
professional certifications
certified information systems security professional
comptia security+ certification
professional master supervisor certification
technology skills
lotus domino r5, lan/wan, radius/tacacs+ aaa, sun, unix,
professional experience
cherry logistics, north aurora, il 2009 - 2010
seasonal operations dispatcher
resolved problems, scheduled contractor calls, input data and verified service reports
assisted with bidding, rfps and booking sites.
pgp corporation, palo alto, ca 2007 - 2008
senior systems engineer
assisted with technical calls, provided pre-sales technical support, answered technical questions and conducted on-site product demonstrations.
prepared proof of concept testing, statements of work and other documentation.
ensured resolution of partner support issues, tested product functionality and submitted feature requests.
mcafee, inc, oakbrook terrace, il 1999 - 2006
senior systems engineer
performed pre-and post-sales technical support of regional sales organization.
supported security, internet, server, e-mail, desktop anti-virus, firewall and management console products.
yyyyyy x. yyyyyy
page two
other experience
have also been employed by vasco data security in capacity of systems engineer performing pre- and post-sales technical support of organization and customer base; anixter as senior support engineer doing same as above; us robotics as customer support systems administrator managing customer support department, supporting corporate end users; camex as field service engineer supporting proprietary os systems; xyvision as customer service engineer maintaining printers, scanners and typesetters; interleaf as field engineer supporting corporate desktop publishing systems; advanced electronic design as field engineer repairing graphics terminals; elscint as senior field engineer installing and maintaining cat scanners; computer communications as customer service engineer installing and maintaining telecommunications systems; itt courier terminal systems as field engineer installing and repairing remote data terminals and u.s. steel corporation as apprentice instructor and shop electrician.
education
waubonsee community college
associate of science, major 2009
thornton community college
electronics engineering technology, science and mathematics studies, year of completion
global knowledge
lotus domino r5 system administration course, 2002
quorum business solutions
windows 2000, professional & server administration course, 2002
sandler sales institute
sales skills for systems engineers, 2002
northern illinois business association
interviewing and selecting for excellence workshop, 1992
northern illinois industrial association
supervisory development institute course, 1991
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in an information technology administration capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include extensive professional training, education and many years of corporate it, technical and sales support experience. to complement this background, i possess personnel management, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
attachment
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
thank you letter text
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting information technology administrator position currently available with your organization. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff. i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
yyyyyy x. yyyyyy
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