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Award winning Sales and Operations leader with a proven track record of leading consistent growth, revenue generation and profitability results through an exceptional ability to build strong client relationships, secure retention and identify new business opportunities.  Business acumen, Human Resources leadership, financial savvy and entrepreneurial skills as well as the strength to identify, hire and train high performance teams.   Eager to contribute 13+ years of consistent success and ability to achieve results despite economic conditions toward supporting the business development goals of a progressive employer in a leadership role.  Core competencies include:

 

© Build Customer Loyalty and Retention

© Identify, Hire and Lead High Performance Teams

© Quick to Gain Trust/Credibility

© Persuasive and Effective Communicator

© Quickly Deliver Measurable Results

© Solid Negotiation and Closing Skills

© Trend Analysis/Competitive Activity

© P&L Accountability/Budget Management

© Educate Clients on Product Offerings

© Perform Needs Analysis/Consultative Selling

 

Professional History

 

2009 to Present:  Chase Bank, Boynton Beach, FL - Vice President/ Branch Manager

   Selected by senior management to lead underperforming operations to success; provide oversight and management of this location with $80MM in deposit accounts and a staff of 17.

   Lead aggressive employee development and training efforts to assemble a high performance team and maximize sales results; streamline and standardize banking policies and procedures, ensure compliance with all applicable standards and regulations, and maintained consistency in branch production and revenue results.

   Select and train 4 of the top bankers in the region; achieve #1 ranking for cross selling and convenience product sales,  and lead branch from rank of #70 to #12 of 80 branches within 6 months.

 

2007 to 2008:  Washington Mutual, West Palm Beach, FL -  Combined Financial Center Manager

   Received promotion to provide oversight for 2 Financial Centers with combined deposits of $100MM; led day to day operations, oversight and performance management for a staff of 30.

   Established superior customer service environment by ensuring appropriate customer service principles were practiced; ensured the highest levels of operations efficiencies, and communicated corporate goals to staff.

   Worked extensively with clients to determine current and future financial & banking needs; suggested product solutions, cultivated trusting relationships, and gained a reputation as a trustworthy business partner.

   Delivered ongoing training and mentoring to optimize results, and improved customer service indicators by streamlining inter-departmental communications; ranked #1 in Cross-Sell Ratio and Checking Growth, and in the Top 5 for Business Account Growth, region-wide.

 

2004 to 2007:  Washington Mutual Bank, Lantana, FL - Branch Manager

   Began tenure as an Assistant Manager and received promotions to Branch Manager in 2006.

   Increased business lending from $80,000 to $800,000, the highest increase region wide; ranked #1 for Cross Sell Ratio and achieved total deposit numbers in excess of $100MM.

   Received recognition to exceptional business savvy and leadership talent, and selected to assist in the management of 4 Financial Centers.

   Influenced relationship banking results through sales promotions, marketing plans and development strategies.

 

2003 to 2004:  The Mobil Computer Guy, FL - Owner/Operator

   Applied dynamic technical and computer skills to offer on-site consulting services to clients.

   Led business development and market penetration strategies to promote services including; building, repairing and upgrading of computer systems, installation of operating systems, programs and drivers, home networking, virus protection, training and technical phone support.

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2002 to 2004:  Pepsi-Cola Bottling Company, Palm Beach, FL - Area Manager/Bulk Division

   Drove performance management strategies for a team of 8 Account Managers in achieving exceptional sales and revenue results; introduced standardized tracking tools to monitor activity and enhance accountability.

   Led aggressive business development and relationship management strategies with store managers and key account decision makers to enhance performance and gain cooperation.

   Grew Winn-Dixie account by 40% by introducing added value strategies and communicating ROI results to managers, and increased sales in the Sedano s account by 50% by implementing key merchandising plans allowing for increased traffic and optimized placement/displays.

 

1998 to 2002:  The Coca-Cola Bottling Company of NY, Inc., Hauppauge, NY - Account Manager

   Through solid client relations and sales savvy, increased independent supermarket channel sales by 25%; implemented strategic sales strategies to drive performance and ensure compliance for MER and KBI.

   Identified high potential candidates and led team to top level performance results through strong training and development efforts.

 

Additional Related Positions

 

1996 to 1997:  Massachusetts Mutual, The St Jean Group, Woodbury, NY - Financial Advisor

1985 to 1996:  Just for You Beauty Supply, Brentwood, NY - General Manager

 

Education and Military Experience

 

Dowling College, Oakdale , New York - Bachelor of Science, Business Administration (Finance Major)                                     

Suffolk Community College, Brentwood, New York - Associate Degree, Applied Science (Banking Major)

US Marine Corp, Reserve, Garden City, New York - Sergeant (Received Meritorious Award for outstanding performance)