yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven business professional seeking a challenging position in management, where expertise in project supervision, team development, and customer service will prove instrumental to company success.

career profile

 

a results-oriented manager with experience in business operations, client services, and project supervision. in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop vendor markets. strong hands on knowledge of strategic planning, process improvements, and client account troubleshooting. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success. track record for diagnosing complex problems and consistently delivering effective solutions. recognized for strong management, troubleshooting, and client service skills.

~ key achievements ~

saved up to $500,000 annually by initiating production flow revisions to streamline processes.

serve as project team leader for major accounts generating $3 million in revenue.

increase revenue of $3.5 million by launching wireless pricing and promotions products and services and securing major clients in at&t, nextel and verizon.

propelled response rate from 48% to 93% through redesign literature to address individual client needs and concerns.

professional experience

 

salon & day spa                                                                                                                                                                           2005-2008

owner/operating manager

• apply sharp business acumen in managing broad scope of operations, from sales/marketing, customer service and product inventory, vendor relations and accounting/finance.
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
• cost-effectively manage purchasing and facilitate productive vendor relationships to boost bottom-line profitability.

current analysis                                                                                                                                                                         2000 - 2004

director of content operations

• responsible for company operations, implemented cross-training operations to enhance editorial team reporting capabilities to improve quality and turn-around.
• effectively increased personnel motivation and retention through implementation of bi-annual reviews resulting in competitive salary raises and bonuses.
• consistently increased employee satisfaction by instituting human resources advisory committee.

perot systems corporation                                                                                                                                                      1998 - 2000

project manager, 1998-2000

• successfully tested new technology releases for global providers; negotiated client contract renewals equaling $2m.
• responsible for y2k compliance of client software; maintained optimal client relations by delivering superior results.

finishing manager, 1998

• responsible for management and scheduling for 40 personnel.
• efficiently prepared and delivered over 130,000 invoices per month.
• successfully implemented and enforced three-step quality assurance process to improved customer satisfaction.

kent sportswear, inc.                                                                                                                                                                 1980 - 1997

production supervisor/ department manager

• effectively hired, trained, developed and managed over 80 employees to ensure quality customer service.
• responsible for developing production schedules, monitoring inventory, and ensuring product quality.

education

 

information technology and project management micros and more technical college philipsburg, pennsylvania

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in management and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include employee development, project supervision, and vendor relations. i have effectively applied my leadership skills and operations knowledge toward a successful career in management. to complement this background, i offer strong team development, mentorship, and supervisory skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy