results-driven manager eager to contribute expertise in operations, team building, customer service, and fiscal administration toward actively supporting a progressive organization in optimizing bottom-line performance
proficiently drive multiple facets of business operations ranging from p&l, human resources, sales, and customer service to merchandising, inventory control, business analysis, and management reporting
recognized for performance, with awards including distinguished achievement in leadership
successfully hire, train and direct top-performing teams committed to superior customer service; have managed as many as 200+ staff
strategically coordinate and schedule employees to maximize use of resources and control labor costs while meeting customer and operational needs
effectively implement policies, procedures and operational systems to maximize productivity, efficiency, quality, and profitability
dynamic communication and interpersonal relation skills; bi-lingual, english/spanish
general manager, cvs pharmacy-ca 2004-present
direct full-scope operations of high-volume store, with personal accountability for p&l and operational control
effectively recruit, train, develop, and lead management and associate team members; conduct periodic reviews to ensure optimal job performance and implement corrective actions for enhanced results
proficiently control inventory to maintain optimal stock levels and product mix based on prior business analysis, forecasts, consumer buying trends, and promotional plans
account executive, national sales corp.-los angeles, ca 2003-2004
spearheaded launch of new out-of-state territory, targeting major warehouse and retail chain accounts
successfully prospected, captured and developed clients; facilitated ongoing servicing to drive revenue growth
assistant manager, leslie's pool mart-arcadia, ca 2002-2003
collaborated with manager in steering opening/closing of store, sales, merchandising, and customer service as well as inventory control
store director, smith's food and drug- las vegas, nv 1989-2002
demonstrated dynamic leadership skills in successfully directing department managers and supervisors as well as overseeing 200+ associate staff
strategically planned, coordinated and managed operations to maximize productivity, customer servicing, sales, and profitability
store director development course
certified professional food manager
life insurance certification course
hiring agent name
i am currently seeking a challenging career opportunity in a (insert title of target position) capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i offer you numerous years of progressive experience focused on management within the retail sector. with full p&l accountability, my areas of expertise range from operations, fiscal and administrative management, staffing, training & development, and manager/associate leadership to sales, customer service, inventory control, and merchandising. i excel in optimizing productivity, efficiency and profitability through decisive, strategic leadership and am continually focused on delivering world-class customer service, driving business growth and maximizing results.
as an employee, you will find me to be a performance-oriented leader and collaborative team player committed to supporting you in achieving your objectives and surpassing your goals. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
yyyyyy x. yyyyyy
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