Results-driven and versatile Operations Professional and Compliance SME seeking a new application of specialized skill set including Operational Support and Development, Training and Assessment Programs as well as comprehensive Data Analysis. Eager to apply these skills to an organization in need of an extremely organized and independent professional astute at streamlining processes and implementing efficiency best practices to increase productivity of operations.
Ø Strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including formulation of policies and procedures, organization development, training and development programs, project management, strategic negotiations, in-depth problem analysis and solutions, operational process implementation, as well as development and execution of strategies to increase client retention and loyalty.
Ø Effectively strategizes with executive management and resolves complex organizational issues.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Utilize extensive knowledge of administrative practices and data organization.
Ø Consistently focus on ensuring development of high-standard delivery methodologies.
Ø Proven ability to adapt strong technical skills to diverse organization needs.
Ø Skilled at communicating cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.
Ø Skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.
Ø Uses knowledge of various administrative functions and company protocols to support executive management.
Ø Embraces corporate culture and actively promotes and leads company initiatives.
Ø Frequently acts as a liaison between customers and various organization departments to ensure smooth communication process.
Ø Technology savvy with knowledge of multiple software applications and platforms.
n Ph.D. C Business Management / Leadership, Capella University
n MBA C Management, Regis University
n B.S. C Organizational Management, Covenant College
Contract Consultant for Healthcare Systems, Advantage Administration 2008-2009
Adjunct Professor, Morgan Stanley 2004-2005
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