yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
solutions-focused mathematical professional eager to contribute technical expertise as well as dynamic project management and business skills toward actively supporting the employer in an analyst assignment.
ø b.s., mathematics.
ø over 13 years of business experience.
ø expertise in resolving client issues.
ø knowledgeable in business case analysis.
ø facilitate effective customer service training.
ø demonstrated leadership ability.
ø designated to provide technical training and demonstrations.
ø skilled consultant and advisor.
ø record of progression to positions of increasing authority and responsibility.
ø strong focus on exceptional customer service, quality and meeting organizational objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player.
ø six sigma training-green belt.
ø proficient in advanced software applications including ms office suite, lotus notes and sap.
myfg investments, douglasville, ga 2007 - present
recruited to perform client advisement, documentation and investment management.
deliver exceptional customer service for real estate investors.
monitor and manage critical legal documentation.
identify and resolve all investment issues.
the coca-cola company, atlanta, ga 1995 - 2007
customer service representative (2006-2007)
promoted to key client relations assignment.
successfully resolved billing issues for multiple products.
utilized advanced software to identify, investigate and resolve maintenance issues.
facilitate and maintain corporate standards for quality service.
responsible for the achievement of positive customer service.
prior to 2006, served coca-cola in diverse security, documentation and maintenance roles. in these assignments, built outstanding quality, customer service, office administration, cash management and problem solving skill sets.
morehouse college, atlanta, ga
bachelor of science, mathematics, 2000
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