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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile business professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.



  • bachelor s candidate in offering solid and progressive experience in business operations, administrative support and customer service capacities.
  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • skilled at performing independently or within a team to exceed all operational goals and objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • recognized as dedicated, hard-working professional with a proven commitment to honesty and dependability.

professional experience


plant shut down/quality control tester superior essex communications                           2000-2008

  • sharp business acumen and experienced in managing broad scope of qa operations, from performing testing on cable wire to ensuring repairs are made in a timely and efficient manner.
  • responsible for overseeing quality testing on products, checking for operational/mechanical failures, returning products to the processing station for repair, and update database accordingly.


manager gates petroleum                                                                                                  1998-2000

  • effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as work scheduling, evaluating performance and providing guidance/mentoring.
  • successfully steered sales operations to generate high volume growth and revenue on behalf of company.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • responsible for overseeing inventory operations, database management and customer service.


mental retardation specialist assistance lancaster county disabilities/special needs           1989-1998

  actively assisted mentally handicapped patients in a broad range of daily functions, including personal hygiene, cooking, cleaning, and job skills.

professional education


university of south carolina at lancaster                                                                       1992-1995

prerequisite coursework


grand canyon university gpa 4.0                                                      anticipated graduation 12/2011
bachelor s of applied science in business management/accounting

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