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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone:  (xxx-xxx-xxxx / cell: (xxx-xxx-xxxx 












hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in an operations management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


in addition to significant experience, i bring to you an unwavering focus on quality, outstanding expertise in developing and leading top-performing personnel, and an exemplary blend of talents in technology planning, customer service, compliance, and capturing revenue and profit targets. to complement these qualifications, i offer first-rate organizational, strategic planning, and multi-tasking skills which are paramount as an operations director.


as a proactive contributor to your organization, you will find me to be a highly motivated professional and stellar leader committed to supporting you in achieving your objectives through superior self-initiative and unparalleled prioritization skills. i am confident that i could be a valuable asset to <insert name of organization>, and will call you later in the week to see if we can schedule a time to meet.






yyyyyy x. yyyyyy







yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone:  (xxx-xxx-xxxx / cell: (xxx-xxx-xxxx 





solutions-focused operations management professional eager to contribute it expertise as well as dynamic product management and client relation/customer service skills toward supporting a progressive organization in optimizing results.


areas of expertise                                 


         independent, diligent and self-motivated; sets goals and formulates plans to achieve them.

         versatile and resourceful; quickly adapts to new roles, responsibilities, technologies, and environments.

         actively analyzes industry, emerging products and services, and market trends to plan strategies, effectively promote products, and secure new business.

         proven expertise in relationship-building, goal setting and attainment, and efficient time management.

         seasoned blend of experience in personnel training, sales team management, new account development, and driving implementation of software applications inclusive of technical support programs.

         adept at assessing an organization s software and customer requirements, identifying deficiencies, and developing innovative solutions.


professional experience                      


sleep solutions, inc., san jose ca , 2000 to present

director of product management and quality management

         spearhead technology management for proprietary internet-based logistics and fulfillment software used at diagnostic sleep testing facility.

         strategically devise and implement training efforts and support solutions for end users.

         continuously test, analyze, and optimize product performance for both software and hardware products.

         spearheaded design and implementation of quality control system which has successfully passed multiple fda and client audits.

         authored instructional patient user guides for at-home medical devices.

         seamlessly relocated data processing and call center from u.s. to the philippines in 2 months.


computer aided systems, inc. (casi), hayward, ca, 1995 to 1999

vice president of product management    (1999)

         proficiently directed manufacturing, software development, information systems inventory, planning, procurement, contracts, qa, engineering, installation and field service.

continued ►

yyyyyy x. yyyyyy ~ page 2 of 2


professional experience continued


         exhibited dedication to quality control by ensuring strong relationships with key customers such as levi strauss, the gap, and usps.

         restructured company s personnel base to strengthen team cohesiveness and productivity.

         enhanced customer satisfaction levels within one month by improving delivery efficiency and reliability.

         championed efforts to acquire subassemblies 3 weeks prior to customer demand.

         oversaw contract negotiations and administration including sales quotes and vendor relationships. 

         contributed strong strategic planning and project management skills toward successfully steering mrp system implementation.

         earlier roles included: operations manager (1996 to 1999) and planning & scheduling manager (1995 to 1996).


computer skills                                     


microsoft office suite (word, excel, access, powerpoint, outlook), microsoft project, great plains, act 2000, sales automation software, photoshop, illustrator, map point, html


education & training                             


bachelor of science in commerce, major in accounting, university of santa clara


certification, microwave technology institute, mountain view, ca

additional certificates, seminars and workshops:


total quality management;  negotiations;  customer service;  fda good manufacturing practices and regulations.

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