yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

results-focused customer service professional eager to offer progressive financial services, purchasing, sales, and operations / administrative support experience toward optimizing an employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction.  excellent communicator who effectively interfaces with all business representatives through to executive level.  integral team player who can handle multiple assignments within deadline-driven environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical and problem-solving talents. 

 

key areas of expertise

 

financial services                             financial sales / retail sales                      client relations                                      information management

account management                      budget control                                           business communications                     administrative support

strategic analysis                             purchasing                                                 contract negotiation                              microsoft office

 

professional synopsis

 

 

         strategically steer baggage claim efforts by assisting passengers with delayed / lost / damaged luggage to include handling all forms administration, baggage tracking within internal systems, and items distribution to noted destinations within a timely manner.

         comply with strict and up-to-date faa safety / regulatory guidelines to prepare all incoming / outgoing flights, along with proficiently directing daily operations for all flight, personnel, and corporate business professionals to optimize organizational efficiency.

 

 

         applied dynamic leadership talents toward consistently exceeding sales goals for credit card, cd, and bond products to include accurately opening / closing individual and company accounts and processing loan / bill payments.

         built valuable business associations by acquiring, retaining, and expanding new / existing relationships with diverse clientele, along with proactively meeting with clients to ascertain individual financial needs and provide key product recommendations.

         maximized bottom-line results by resourcefully promoting company products and services via internal customer solicitation for expanded business and referrals which was instrumental in attaining continued marketplace dominance.

         drove operations success by handling all-inclusive commercial / consumer loan processes to include establishing client relationships, determining business needs, making financial recommendations, and maintaining professional associations as required.

         liaised among mortgage, business banking, and brokerage representatives to ensure operational goals were met.

         demonstrated strong communications skills toward promptly responding to client concerns and effectively resolving key challenges.

 

 

         achieved advantageous sales by building valuable customer relationships and creating an appealing retail environment through the implementation of innovative high-end interior merchandise displays within electronics / appliance departments.

         successfully led a team of sales representatives focused on providing the highest levels of customer satisfaction region-wide.

         performed all cash handling duties and operational transactions (i.e. sales, returns, exchanges, gift cards), along with completing the proper documentation of all monetary values through consistent recordkeeping practices.

 

 

         utilized broad scope of industry and professional services knowledge to direct all financial and operational decision-making to include overseeing departmental budgets, bid specifications, procurement efforts, inventory activities, and quality control.

         expertly evaluated and negotiated contracts with international and local vendors, as well as reviewing cost-effective bids and ensuring all technical, commercial, and legal concerns were resolved to the school s advantage.

         complied with set financial objectives as facilitated by executive-level management, along with developing and implementing market research strategies to guarantee seamless business processes at all times.

         contributed sharp analytical abilities toward evaluating inventory and preparing related management reports.

         played a vital role in developing procurement strategies, as well as arranging shipping, receiving, and movement of materials / supplies.

 

education

 

bachelor of arts in business administration                                                                                                                calcutta university