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Yyyyyy x. yyyyyy


Address:                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:                                      (xxx-xxx-xxxx


Social Security Number:            XXX-XX-XXXX

Citizenship:                               United States of America

Veterans Preference:                 Include # of Points or None if your background doesn t apply

Highest Grade:                          Series-GS# or None if your background doesn t apply

Security Clearance:                    Active Final Secret (DoD)



Vacancy Posting:                      AID-09-0077A-DC

Position:                                   Management and Program Analyst (Systems), GS-0343-14/14

Dept./Agency:                           Agency for International Development, Bureau for Management




Core Competencies


Organizational and Operational Analysis; Information Technology Systems; Technology-Driven Solutions Implementation; Infrastructure Services; Oral & Written Communications; Research; Information Gathering; Surveys/Studies; Qualitative/Quantitative/Technical/Statistical Analysis; Policy/Procedure Development; Program Analysis; Program Enhancements; Data Generation; Project Management; Best Practices Validation; Briefings; Presentations; Consultations; Contract Management; Interpersonal Relations; Collaborative Teamwork; Strategic Planning; Organization; Workflow Coordination; Prioritization; Time Management; Policy/Regulatory Compliance; Human Resource Management; Financial Analysis; Operations; Administration; Budget Compliance; Financial Principles; Computer Operations/Software Applications; Database Management; Certified Project Management Professional; International Program Management; Productivity/Efficiency Improvement



Professional Experience


Project Manager, 1/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May or May Not Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Starting Salary: XX,XXX; Ending Salary: XX,XXX


Client: U.S. Agency for International Development (USAID)

Contribute dynamic leadership skills toward managing a 17-member team of professionals with full accountability for maintaining and supporting all USAID database systems operations with over 300 database instances worldwide, more than 7,500 licensed database users in the U.S. and more than 85 locations abroad.  Optimize productivity, efficiency and performance by applying sharp critical thinking skills toward defining, documenting, and implementing targeted processes and process improvements for database creation, configuration, performance analysis, tuning, and upgrades.  Conduct comprehensive review and analysis in order to report on operational status, cost, and schedule performance.


With a contract ceiling of $5.7 Million for the first year of the program, successfully steer all project management activities, including scope, project controls & reporting, quality management, risk management, and deliverables management.  Strategically plan and coordinate schedules to maximize use of resources, personnel, and subcontractors, while controlling costs and meeting project requirements.





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Yyyyyy x. yyyyyy

Job Posting: Management and Program Analyst (Systems)

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 4




Senior Manager, 11/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Eric Thomas, ( xxx-xxx-xxxx

Hours:  40 per Week

Starting Salary: XX,XXX; Ending Salary: XX,XXX


Client: USAID

Spearhead portfolio management, by helping in the identification and documentation of USAID IT portfolio consisting of approximately 150 systems.  Play a key role in mapping the Agency IT investments against the Federal Enterprise Architecture, USAID Strategic Goals, Joint USAID/State Goals, Business Value and Risk.  Contribute significantly to the development of the Chief Information Office (CIO) portfolio briefing books.  Chosen to respond to Congressional inquiry on major IT investment.  Perform Independent Verification and Validation (IV&V) of all USAID capital investment business cases prior to public release, further illustrating exceptional attention to detail.  Create clear and concise instructions for IT project managers on preparing IT business cases for submission to the Office of Management and Budget (OMB), instrumental in supporting smooth flow of information.  Innovatively design, develop and implement useful segment budgeting framework for the CIO, providing transparency into the costs of IT systems and CIO functions, and enabling portfolio management views.


As a task order lead, manage a team of professionals who provide project management support services to the Business Systems Engineering division within the CIO.  Actively support the international deployment of an e-Government, web-based integrated travel management system E2 Solutions, integral to streamlining operations.  Draft and maintain project documentation, including the project migration plan, change management and communications plan, contingency plan, risk management plan, and system CONOPS.  Demonstrate organizational skills and strong attention to detail in effectively managing the project document repository and monitoring change.  Relied upon to lend expertise toward providing consultation and support services to the Program Manager of agency-wide multi-year and multi-million dollar technology modernization program (Tech Refresh).  Apply program expertise toward coordinating risk, quality assurance, and earned value monthly reporting.


Reporting directly to the Office of the Chief Information Officer (CIO), actively support the development and implementation of USAID processes, procedures, and standards related to systems engineering and Information Technology (IT) projects life cycle management.  Ensure critical compliance with OMB regulations and implementation of industry best practices.  Partner directly with Agency CIO, Chief Engineer, and CPIC manager to develop a transparent all inclusive Office of the CIO budget framework. Charter and facilitate the work of miscellaneous IT steering committees, including Project Review Board, Engineering Review Team, and IT Steering Subcommittee.



Program Manager, 6/2000-10/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May or May Not Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Starting Salary: XX,XXX; Ending Salary: XX,XXX


Client: USAID

Successfully closed contract in 10/2005.  Reported directly to government activity managers, host-country officials, and the company Vice President.  Demonstrated exceptional leadership qualities in supervising and directing all aspects of planning, execution, and closure activities for USAID-funded IT projects in over 20 international locations.  Concurrently managed 30+ projects totaling $6 Million in 2005, illustrating exceptional multitasking and prioritizing abilities in achieving goals and timelines. Applied dynamic leadership skills toward strategically coordinating workflow/activities and proactively directing a top-performing team of project managers and contractors to consistently achieve on-time delivery of contract/project.


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Yyyyyy x. yyyyyy

Job Posting: Management and Program Analyst (Systems)

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of 4




Served an integral role in assisting overseas USAID Missions in determining effective, efficient, and sustainable IT solutions.  Managed all aspects of IT projects from inception through completion.  Proficiently ensured proper identification and synchronization of diverse project elements and dependencies as well as on-time, on-budget, and on-target delivery in complex foreign program environments.  Conducted IV&V reviews, confirming compliance with industry standards and USAID directives by contractors and recipient countries.


Developed, coordinated, and executed a government off-the-shelf financial analysis system for bank supervision, integral to project success.  Due to exceptional performance, the system is still currently running in five Central Banks overseas, with discussions underway for new implementation sites in the future.


Client: U.S.  Nuclear Regulatory Commission (NRC)

As a Staff Analyst on the Infrastructure Services and Support Contracts project, provided for improved operation and continued support of NRCs Information Technology enterprise infrastructure and worked to consolidate and optimize services to achieve operational efficiencies.  Applied analytical and problem-solving talents toward performing functional and technical requirements analysis, feasibility study development, cost/benefit and life cycle analysis.  Independently created the costing model for a multi-million IT reorganization seat management support contract.  Prepared and delivered an engaging and educational presentation on the costing model for the Small Business Administration.  Collaboratively worked on developing and defining service level requirements.  Strategically provided for the bidding documents and drafted the source selection plan.  Developed evaluation factors for award and notices to contractors (Sections L and M of TOR).  Appointed to serve as an Advisor to the Technical Evaluation Panel. 



Administrative Assistant, EXO Office, 3/1993-4/2000

USAID Mission in Bulgaria - Sofia, Bulgaria

Supervisor:  May Contact - Thomas Jefferson, Executive Officer, (reachable via email)

Hours:  40 per Week

Starting Salary: FSN-06; Ending Salary: FSN-07


Earned On-the-spot Award for excellent support services during the US President s visit to Bulgaria; Certificate of Appreciation for sustained superior performance; Extra Mile Award for very high quality of support for the Agency Administrator s delegation; Certificate of Appreciation for contribution to the development and preparation of the USAID/Bulgaria Directives System, the orderly dissemination of Mission Policy; Meritorious Honor Award in recognition of sustained outstanding performance.


Served as the Mission Executive Officer, as necessary.  Conducted extensive desk audits and classifications for all FSN and PSC positions.  Exhibited solid written communication skills in preparing and submitting all personnel reports to USAID/Washington.  In addition, created and submitted all required GSO reports, including Non Expendable Property (NXP) Inventory, Mission Director Residential Inventory, Annual Operations Cost of Mission Director Residence, Real Property Inventory, Housing Profile and Energy Report, and annual security inventory equipment reports.  Relied upon to fill in for Mission Budget Analyst, Mission Systems Administrator and Mission Communication and Records Clerk in their absences.


Proficiently developed and maintained Mission administrative directives and Mission Orders; applied critical thinking skills toward thoroughly reviewing internal control procedures and defining and developing process improvement strategies.






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Yyyyyy x. yyyyyy

Job Posting: Management and Program Analyst (Systems)

Social Security Number: XXX-XX-XXXX                                                                                  page 4 of 4




Provided contract management support to the Program Office on host country contracting.  Collaborated in developing acquisition plans and documentation, receiving proposals, and helping with technical evaluation, contracts award and administration, budget execution, and contract close out.  Maintained contracts with host country firms to obtain and secure services and supplies related to USAID personal property maintenance program.


Spearheaded broad range of human resources administration functions, ranging from preparing employment contracts and classifying all personal services contractor positions to maintaining all personnel records for US Foreign Service, US Personal Services Contractors, and Foreign Service Nationals.





Master of Business Administration (MBA) - Indiana Wesleyan University, IN, XX/2005, X.X GPA & XX credit hours

Master s & Bachelor s Degree in Electronic Engineering - Technical University, Sofia, Bulgaria, XX/1991, X.X GPA & XX credit hours

Diploma C Name of High School, City, State, Date, X.X GPA & XX credit hours





Certified Project Management Professional (PMP) - Project Management Institute, 2007

Microsoft Certified Systems Engineer (MCSE), 2001





Federal and USAID Acquisition Regulations (FAR and AIDAR), USAID, 1999

Non-expendable and Expendable Property Management, USAID, 1999

Freight Transportation Management, USAID, 1999

Motor Vehicle Transport, USAID, 1998

Nonexpendable Property System, USAID, 1996

Personal Services Contracts, USAID, 1996

Contract Administration, USAID, 1996

Foreign Service National Personnel Management, USAID, 1995



Achievement Awards


Letter of Appreciation, USAID, 2008

Outstanding Professional Award, Indiana Wesleyan University, 2005

Performance Awards, USAID, 1997, 1999

Certificates of Appreciation, USAID, 1996, 1999

Meritorious Honor Award, USAID, 1995






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