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Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000



Country of Citizenship:   USA

Social Security Number:  XXX-XX-XXXX

Civilian Grade: 12-3




Vacancy Announcement #:          10-322928-TM                                               

Position:                                           Government Printing Office

Supervisory Printing Services Specialist               



Core Competencies

25 years experience; current position as Printing Services Specialist, PG-1654-12-3 for Government Printing Office; contract management and administration; liaison between contractors and agencies; client/vendor relations and negotiations; production management; project supervision; personnel management including mentoring, training, performance reviews, dispute resolution; printing order analysis and review; budgets; estimating; scheduling; workflow monitoring; comprehensive management capability

Technical knowledge of:  Komori, Heidelberg, Harris, Miller, Hamada, Man Rolland Press, and Envelope Jet Presses, Quickmaster 2-color and DI, SORZ 40-2 color, SM 74-5 color, CD 74-6 color with coater, Nexpress, Igen, Digimaster, Indigo Digital Printing, CStalh Folder, CHarris Collator 20-pockets, Perfect Binding Machine, GBC Punch, Wire-o Machine, 3-Hole Drill, Web Printing, Microsoft Office, Quark, Photoshop, InDesign, Pitstop.


Professional Experience


December 2008 - Present

U.S. Government Printing Office

Washington, DC

Salary:  $79.864.00 Annual 

Hours per Week: 40

Federal Civilian Grade: 12-3

Supervisor: Rob Coates, xxx-xxx-xxxx         May Contact   


Printing Services Specialist, PG-1654-12-3    



Oversee Quality Control for procured printing contracts.  Function in liaison role between contractors and relevant agencies, to assure accomplishment of satisfactory printing according to contractual requirements.   Also interact with all Printing Specialists at the GPA and all Federal Agency

Specialists on any printing matter questions they may have or any needed advice.  Employ expertise in technical matters to advise on such items as press sheet in sections, bindery activities or pre-award surveys for all involved agencies.  Pre-flight files by analyzing agency-provided disks, assuring all standards are met to allow for production of work to meet contract specifications.  Employ such professional software as Indesign, Quark, Adobe Illustrator and Photoshop. 


Page 1 of 6

Yyyyyy x. yyyyyy                               Vacancy # 10-322928-TM                             Page 2 of 6

Upon completion of work, review QARCS from contractor, providing technical advice to contractor and customer if QARCS are produced according to contract specifications.  If any difficulties arise as formal complaints, review complaints to assure contract specification compliance regarding any defect issues and, as needed, assess penalty amount to complaint.

As required while administering contract, produce correspondence regarding such things as rejection/acceptance, contract modifications, cure notices, show cause notices or default notices.  Utilize GPOs QATAP standards when analyzing/inspecting printed samples for any quality defects; recommend further evaluation as necessary.


Played key role in printing project for Census 2010, providing technical advice as well as review and analysis throughout entire project year.  Handled PSI and monitored entire Census package. 

Regularly review and analyze market research, collecting data and developing cost estimation of products, for justification of printing costs.


December 2007 C December 2008

U.S. Government Printing Office

Washington, DC

Salary:  $69,764.00 Annual

Hours per Week: 40

Federal Civilian Grade: 12-3

Supervisor: Edris Rhinehart, 202.512.2032    May Contact


Printing Services Specialist, PG-1654-12 

As Specialist, was tasked with developing and authoring complex printing specifications, soliciting specifications and carefully reviewing all bids received.   Coordinated with contractors and agencies to assure procurements ordered met all customer and contract specifications satisfactorily.  Analyzed all printing agency requests, explaining technical printing procedures and offering, if possible, any cost-saving alternatives.  Utilized Quark Xpress, Photoshop, Illustrator and InDesign software, and both PC and Mac hardware, for pre-flight inspection of submitted materials, to assure files contained proper bleeds, correct color identification, properly linked graphics, necessary fonts and proper layout/pagination, and that all PDF files are press ready.


Performed due diligence regarding contractor quality level, performance, compliance record and financial status.  These included obtaining past performance reports, contractor equipment lists and relevant Dun & Bradstreet reports.  Based on these reports, made award recommendations to Contracting Officer and Contract Review Board when required.


As Contract Administrator, scheduled regular meetings with contractors and agency representatives, to assure clear and strong communication, interaction and understanding between all interested parties.  During administration process, when required, authored correspondence covering rejection/acceptance, contract modifications required, and cure/show cause/default notices.


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Regularly performed market research data study, developing product cost estimations to assure all printing costs were justified.  When printed samples were available, utilized GPO QATAP standards to thoroughly inspect products for any defects.  If defects were discovered, made recommendations for further evaluation to GPO Quality Control Department. 


Held comprehensive responsibility for 10-12 programs, on 12-month term contracts.  Assignment included authoring/editing programs, soliciting/awarding programs, monitoring all orders, developing any needed modifications and resolving any billing issues.  Additionally, via both oral and written communication, worked with contractors and agencies, assuring all requirements were met.  Was always available to provide assistance with any technical printing questions, properly completing required documentation, resolving any complaints and assuring that all customer service issues were dealt with satisfactorily.




August 2006 C December 2007

Kelly Press

Cheverly, MD

Salary: $60,000 annually

Hours per Week: 40

Federal Civilian Grade: 12-3

Supervisor: Eric Mortimer, 301.386.2800                  May Contact


Customer Service Representative


Focused on supporting Outside Sales force in achieving exemplary customer service, communicating regularly with clientele via telephone, email, fax or personally.  Maintained comprehensive hands-on management of all orders, monitoring all facets of process, from estimating, to planning/scheduling, to

pre-press and pressroom, to the bindery and finally to shipping/receiving.  Authored estimates and job orders, assuring that estimates were reflected in final invoicing.  Utilized web-based point-of-sale system to process orders and worked with production personnel to assure client deadlines were met.


When working with customer-provided materials, utilized Pitstop, Quark Xpress, Photoshop, Illustrator and InDesign software, among others, to check for proper layout, bleeds, color ID, properly-linked graphics, fonts and acceptable general file appearance.  As press sheets were pulled from both sheet-fed and web presses, inspected and approved products employing Spectra Meter and Tobias Densitometer equipment.  As needed, modified files to achieve desired output and fine-tuned machine calibrations to assure proofs matched press sheets; set all curves in proofing systems to match each press.  Also assisted during client sheet inspections and participated in outside vendor inspections for die-cutting, foil stamping and/or embossing processes.




August 2003 C August 2006

American Craftsmen & Flooring

Mechanicsville, MD

Supervisor: N/A C Owned company             




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For this home remodeling and flooring operation, oversaw staff of three personnel, provided excellent customer service, and identified, hired and managed output of qualified subcontractors.  Managed day-to-day operations, including Accounts Receivable, Accounts Payable, budgeting, taxation requirements and employee payroll.   Employed marketing skill sets in performing business development. 


Utilized strong contract negotiation capabilities when establishing pricing for customers, carefully analyzing all involved expenses, materials as well as time requirements, when providing estimates.




February 1993 C April 2003

Linemark Printing

Largo, MD

Salary: $85,000 annually

Hours per Week: 40

Supervisor:  Steve Bearden, 301.925.9000               May Contact


Production Manager


Prior to promotion to Production Manager in February 1996, held responsibilities as Pre-Press Foreman.   As Production Manager, oversaw files submitted by customers, utilizing Quark Xpress, PageMaker, CorelDraw, Photoshop and Illustrator to ensure that files were appropriate for use in production.  Oversaw bleeds, color identification used, proper graphic links, fonts and image resolution to assure good results, modifying files as needed to achieve required results.  Calibrated all presses to assure proofs matched press sheets and set all curves in proofing systems to match each press.


Held comprehensive management responsibilities for desktop, pre-press, press, bindery and shipping/receiving departments.  Personally performed all press sheet inspections with clients and attended outside vendor inspections as needed to oversee die-cutting, stamping and embossing processes. 


Administratively, managed personnel in all departments, coordinating training, supporting job improvement skills development and work safety programs, and directing all performance issues.  Applied market research skills to assist in developing pricing and negotiation.  Documented production and managed job status, providing reports as required, and oversaw final delivery and post-sale follow up.




February 1988 C February 1993

Delancey Printing

Alexandria, VA

Salary: $60,000 annually

Hours per Week: 40

Supervisor:  N/A                    



4-Color Stripper


Developed various layout and stripping techniques during five-year tenure with company.  Imposed negative and positive films on materials, producing offset printing processes; placed negatives or

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positives in proper sequence, allowing specific margins and trim for proper pagination.  Added other

guide marks to determine moves for step and repeat operations.  Assured accurate registry by utilizing pin register system for multiple burns/multi-color work, flat work and color proofing.


Additionally, gained expertise in producing silhouettes, knockouts, four-color screen builds, chokes and spreads for more than a single color, reversing to knockout of solid areas, trapping together two/three color film sections.  Cut negatives, organized projects, produced layouts and dummied folding samples.




May 1983 C January 1988

Automated Graphic Systems

White Plains, MD

Hours per Week: 40



Platemaker 2 and 4-Color Stripper


Assisted with variety of processes used in producing printing materials.  Positioned negative/positive film on layout sheets to produce color film flat for use in lithographic printing plates.  Shot one-/two-color jobs, set exposures and adjusted chemicals to ensure the correct densities for film to be stripped and bluelined, and made plates for the presses.  Also produced plates to be used in four-/six-color and varied-sized presses.  Pulled proofs and folded blueline prints into dummy copies for showing to customers for approval.




Professional Development


Mission Support Planning Con-110 C 3/10

Shaping Smart Business Arrangements Con -100 - 5/09

Introduction to Adobe Acrobat, 2008

How to Communicate Effectively to Get the Printing You Want, 2008

Proof and Press Sheet Inspection, 2008

InDesign Level 1, 2008

Adobe Acrobat Creating Accessible PDF s, 2008

PDF for Press, 2008

Business Grammar, 2008

Microsoft Publisher, Introduction, 2008

Introduction to Excel, 2008

Intermediate Excel, Developing Formulas, Sort and Filter, 2008

Outlook: Mail & Calendar Features, 2008

Word, Columns and Tabs, 2008

Business Writing and Email Workshop, 2008

COTR Training Program, 2008

IT Security Awareness, 2007

Photoshop Level I and II

Quark Xpress Intermediate

Quark Xpress Introduction


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Time Management, 2008

Time and Scheduling and Organizing Seminar

Dealing with Employees in the Work Place Seminar





Catonsville Community College, Catonsville, MD

Graphic Arts, Local 72, 4 year apprenticeship in printing

4/color Camera and Separation course


La Plata High School, La Plata, MD

Diploma, 1984







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