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Yyyyyy x. yyyyyy
25A Crescent Drive, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
Career Objective
Customer-focused Sales Management Professional eager to apply dynamic retail management, team building and client relation skills toward supporting the employer in optimizing operational and financial performance
Profile
Ø Offer more than 19 years of progressive management experience culminating in Store Manager position
Ø Dynamic communication, presentation, negotiation, and relationship management skills
Ø Sharp business acumen and experienced in managing broad scope of operations, from sales/marketing, customer service and HR to procurement, vendor relations and accounting/finance
Ø Excel in training and directing top-performing support teams
Ø Strategically planning and coordinating workflow and human resources for optimal coverage while containing labor costs
Ø Facilitating client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
Ø Overseeing incoming inventory/shipments for quality assurance
Professional
Experience
Store Manager/ District Manager in Training, Rite Aid, Pittsburg, CA 1998 C Present
Manager, Walgreens, Boulder, CO 1996 C 1998
Lead Manager, Southland Corp., Chicago, IL 1989 C 1996
Education
Bachelor of Arts C Business Management, DeVry University 1992
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