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Yyyyyy x. yyyyyy                                  0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                            

Results-driven professional eager to contribute dynamic technical expertise, as well as operations management, business development and closing skills toward actively supporting the employer in optimizing performance.



Ø  Offer progressive experience in sales and automation, with comprehensive background in cost management and loss prevention.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, staff and clients.


Key Achievements                                                                                            

Ø  Relied upon to operate Enterprise Rent-A-Car branch alone as Management Trainee 60 days into job during Branch Manager s absence. 

Ø  Increased Enterprise Rent-A-Car s operating profit 4%, growth 10%, customer service scores above corporate average at every branch, including one branch which had never before been above corporate average. 

Ø  Successfully increased profit each year of operation at GNC, with a 7% profit the first year in operation.


Professional Experience                                                                               

Enterprise Rent-A-Car - Thornton, CO                                                                             2007-Present

Account Services Representative, Manager Assistant

  Contribute strong detail orientation and organizational skills in supporting all aspects of the daily rental process, with strong focus on optimizing productivity and efficiency. 

  Maintain full accountability for overseeing current corporate accounts as well as innovatively marketing to potential new accounts. 

  Build and establish key relationships and liaise effectively with insurance adjusters, instrumental to boosting sales and performance. 

  Successfully promote superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.


GNC - Boulder, CO                                                                                                        2003-2007

Franchisee Owner/Operator - 2 stores

  Steered all day-to-day activities including inventory control, purchasing, and daily accounting.

  Efficiently planned and coordinated workflow, defined staffing requirements and delegated assignments to optimize utilization of human capital and operational resources.

  Spearheaded diverse managerial activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development, and employee management.

  Innovatively designed and implemented targeted marketing and sales strategies to drive profit while maintaining high customer service.


ABB, Inc. - Auburn Hills, MI                                                                                            2000-2002

Robotic Engineer

  Oversaw the completion of the mechanical assembly, electrical wiring, and system troubleshooting as the Lead Technician.

  Responsible for the entire robot programming and assisted in PLC programming in each project, demonstrating exceptional project management and multitasking abilities in achieving operational goals and timelines.


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ABB, Inc. - Auburn Hills, MI                                                                                            2000-2002

Robotic Engineer


  Proactively forged close relationships with key customers including plant managers at Honda and General Motors.

  Applied sharp technical and analytical skills in handling PLC programming, electrical and mechanical system troubleshooting and BASIC and C++ programming.


Cigna Health Care - Des Moines, IA                                                                                1995-1998

Benefit Approver, Customer Service Representative

  Effectively applied advanced communication abilities toward processing a high volume of claims, assisting customers with all benefit information and working directly with customers and health care providers to determine proper payouts. 

  Relied upon to lend expertise toward actively mentoring and training new hires, playing a solid role in supporting the development of top-performing team members.


Education & Professional Training                                                            

Robotics Engineering and Automated Systems - Central Lakes College (Staples, MN)

Business Management - Iowa State University (Ames, IA)






Yyyyyy x. yyyyyy                                  0000 xxxxxx xxxx , xxxx , xxxxx 00000














Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive managerial processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a comprehensive background in sales and operations management.  Among my accomplishments, I increased my branch s operating profit by 4% and growth by 10%.  To complement my experience, I offer a strong academic background in Robotics Engineering & Automated Systems and Business Management.


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy

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