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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


results-focused professional and recent b.a. in women s studies graduate eager to offer strong mediation, legal support, customer service, and administrative / business background, as well as experience gained from multiple community activities and volunteer endeavors, toward achieving success within your law program.


profile of qualifications


         integral leader who offers a diverse background in mediation, therapy, and retail industries to support goals, as well as contributing a unique individual perspective with partial hawaiian heritage and non-traditional student status.

         top performer who plans, prioritizes, and completes multiple tasks within deadline-driven environments, along with successfully handling confidential client correspondence / documentation in compliance with regulatory agencies.

         excellent communicator who seamlessly liaises among legal professionals, business leaders, peers, and clientele, including effectively coordinating efforts between individuals of varying cultural and economic personal backgrounds.



education & professional development


bachelor of arts in women s studies, certificate in peace studies                                            university of hawaii at manoa

hab (human animal bonding) program, completed through military program                                                  delta society


basic / advanced mediation training certificate (2009 c 2010) • elder mediation training certificate (2010)



professional synopsis


client services coordinator / mediator, mediation center of the pacific, honolulu, hi                                2009 c present


         utilize broad scope of industry knowledge to manage high-volume cases within a mediation center, including demonstrating strong communication skills toward contacting clients to effectively review varied mediation processes.

         liaise among multiple parties, attorneys, and legal teams to ensure seamless court referral processes (e.g. civil rights).

         play a vital role in supporting center activities via grant writing, small claims mediations, and non-profit fundraising.


companion aide, elder care companion, honolulu, hi                                                                                                     2006 c 2010


         led diverse health care support efforts by assisting patient with daily activities (e.g. transportation, appointments).


sales associate, hawaii memorial park, honolulu, hi                                                                                                       2007 c 2008


         maximized bottom-line results by applying dynamic interpersonal relations talents toward assisting clients with funeral and / or memorial sales and arrangements, including educating families on what to expect during funerals / memorials, carrying out client-specific arrangements, and providing key support during the grieving process.


hab therapy dog specialist, delta society, kansas city, ks / corpus christi, tx                                                     2002 c 2004


         contributed knowledge gained from rigorous hab therapy training to visit nursing homes and elementary schools throughout the kansas city and corpus christi areas and help patients and children lessen personal stress levels.


special services / customer support, home depot, jacksonville, fl                                                                           2001 c 2002


         drove business growth by providing customer-focused sales support in the handling of customized retail orders, including cost-effectively managing supplier orders / relations and opening consumer credit accounts as requested.


customer service representative, merck medco prescription services, columbus, oh                                         1997 c 1998


         responded to customer calls within a fast-paced call center, including placing prescriptions orders and answering multifaceted questions pertaining to products and / or orders while providing superior attention-to-detail.


additional administrative support roles held prior to 1997



community activities


volunteer (neil abercrombie for governor of hawaii campaign)

volunteer (representative stanley chang for city council campaign)

2011 president (newfoundland dog club of hawaii, member since 2006)

national member (newfoundland dog club of america member since 2010)

workshop instructor (military spouse career planning, awarded army medal, 2000 c 2004)

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