Business-savvy professional with strong background in broad-scope areas of operations eager to contribute to the success of a progressive organization.
Seasoned background in office administration spanning customer service, front desk, vendor relations, records management, accounting, collections, procurement, and inventory management.
Considerable strengths in human resources functions such as staffing, training, health and safety compliance, and payroll.
13 years experience in small business management with accountability for full scope of operations.
Reputation for professionalism, communication skills, integrity, commitment to confidentiality, and a team player work approach.
Extremely versatile; quickly adapt to new roles, responsibilities, software, and environments.
Proficiency in common office software and technology including Microsoft Office Suite and QuickBooks Pro; create and manage spreadsheets, forms, and databases to meticulously track vital information.
SouthWash Services, Inc./ DTP Enterprise, Inc./ Dixie Properties LLC, 1996 to 2010
Owner / Office Administrator
Spearheaded daily operations of three companies concurrently inclusive of vendor relations, accounts payable and receivable, collections, data entry, human resources, customer service, sales and marketing.
Established and managed front desk operations and oversaw multi-line telephone system.
Hired front desk support associate and continually emphasized efficient and quality-focused customer service.
Applied dynamic organizational skills toward maintaining files, managing business correspondence, and steering HR functions such as hiring, training, employee relations, payroll, and deductions such as insurance and garnishments.
Maximized cash flow by promoting client discounts for early payment.
Contributed strong financial acumen toward conducting bank/account reconciliations, controlling budgets, tracking expenses, and handling all banking transactions.
Van Waters and Rogers, Inc. (now Univar), 1989 to 1995
Outside Sales Executive
Office Manager C Pest Control Division
- Earned promotion based on proven communication and leadership skills to facilitate sales for Alabama and Northwestern part of Florida; generated $2.5M per year for branch.
- As office manager, efficiently balanced simultaneous responsibilities encompassing customer service and relationship management, inventory control, purchasing, vendor relations, bookkeeping, and file management.
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