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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective         

dynamic business professional with expertise in the financial services sector eager to contribute broad background in management, customer service, finance, and accounting toward supporting a progressive organization in optimizing bottom-line performance


ø  offer 10 years of progressive business development experience with expertise in sales, client relations, financial administration, and operational management

ø  strong background in successfully developing and implementing business growth plans that increase productivity levels, revenues, cost savings, and bottom-line profitability

ø  monitor industry trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  dynamic communication, presentation, negotiation, and relationship management skills; demonstrated ability to assess and respond to client-specific needs

professional experience                    

client retention coordinator, remitdata, inc., memphis, tn                                                                  2006 c present

  • successfully perform a broad scope of customer service, business development, accounting, financial analysis, and operational management functions
  • work closely with existing customers to identify and act on opportunities to increase sales, expand account scope, and negotiate and renew contracts
  • personally collect more than $1m in quarterly revenues for multiple product lines; manage accounts receivable and oversee collections team
  • prepare analytical financial reports instrumental to senior management in assessing business performance and predicting trends


payroll specialist, guardsmark, llc, memphis, tn                                                                                      2001 c 2005

  • accurately and efficiently administered weekly payroll for more than 16,000 employees; played an integral role on specialized team
  • processed vacation and pto requests, union payments, time record corrections, and pay increases for all staff members


assistant manager, national bank of commerce, memphis, tn                                                                     2000 c 2001

  • provided excellent customer service and knowledgeable assistance with all retail banking and consumer lending services and products
  • actively collaborated with manager in steering full-scope bank operations
  • granted two awards for excellence in sales leadership


~ community activity ~

business consultant, junior achievement                                                                                                        fall 2001


mba c investment finance concentration, university of memphis, memphis, tn                                                    2000

  • 3.73 gpa
  • awarded graduate assistantship at the school of business administration, undergraduate advising


bba c economics and international business concentration, university of tennessee at martin, martin, tn            1999

  • 3.59 gpa
  • awarded leadership scholarship
  • vice president, economics club (1998 c 1999)
  • assistant editor, school of business administration newsletter (1998 c 1999)
  • member, alpha gamma delta sorority (1996 c 1999)

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