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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
skilled audio-video professional with project management, technical, networking and troubleshooting experience seeking to utilize abilities in a challenging audio/visual technician role.
career profile
ø over 11 years of experience in project management, technical, video, audio, networking and troubleshooting equipment problems.
ø educated and trained in advanced lan, wan, audio, video and technical skills.
ø subject matter expert in customer service and highly skilled and adaptable to any situation or contingency.
ø conscientious and dedicated employee with history of going extra mile for employers.
technology skills
lan, wan, microsoft windows 2000/2003, active directory, windows nt server 4.0, nt enterprise, tcp/ip, windows 2000 server professional, exchange 2000 mail server, cisco avid ip, vc-wizard, polycom video and audio
professional experience
polycom, inc. 2007 - present
rpx/tpx/otx lead installer (2007-present)
install and provide technical support for prx, tpx telepresence and various end-point solutions.
senior audio-visual technician (2007-2008)
conducted r&d on custom rpx video suites and audio products.
telesuite corporation/destiny conferencing (acquired by polycom) 1999 - 2007
network administrator/v-noc lead support
ensured proper operation of lan, wan, servers, desktops and remote video equipment.
installed video equipment for 3com, aol, pwc, gsk, motorola, lime networks and nortel.
delivered exceptional technical support for customers and other end users on video and audio equipment.
prepared and installed custom video telesuites.
associated background
have directed onsite rpx /tpx/otx installation and turn-up during new construction implementing custom room designs for video conferencing.
skilled in installing/managing microsoft exchange 2000 mail server.
have designed/installed windows 2000/2003 and active directory for new domain.
experienced in running cisco avid ip phone system, vc-wizard scheduling application, polycom video and audio products and creston essentials programming.
yyyyyy x. yyyyyy
page two
capable of installing wan equipment (csu/dsu, wan based remote control equipment/serial servers, cisco avvid solution ip phone system, networked video conferencing equipment globally and global remote control application for controlling nec video projectors.
knowledgeable in maintaining global wide area network (oc3, ds3, t1, e1), cross connect customer endpoints for video conferencing using a main street new bridge dax, accord mgc100 mcu. rmx 4000 mcu and video equipment experience (vtel, polycom, picture-tel, life-size) nec- jvc projectors, delta projectors.
education
polycom
cma/rpx integration training, denver, co 2010
otx installation training, andover, ma 2010
cve training, san jose, ca 2008
rmx bridge self training, 2008
vs 4000 video codec training, andover, ma 2008
hd 8000 2.0 codecs vsx 8000, pleasanton, ca 2008
creston programming
edison state community college
system engineering, 1997 - 2001
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in an audio/visual technician capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include extensive professional training and over 11 years of project management, technical, video, audio, networking and troubleshooting experience. to complement this background, i possess analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
attachment
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