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career objective
enthusiastic team player eager to contribute strong customer service, problem-solving, and arabic language skills toward supporting a progressive organization seeking a driven and productive employee
profile
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø exceptional aptitude for organization, prioritization and time management; gained valuable professional experience concurrent with academic pursuits
ø demonstrated ability to perform multiple concurrent responsibilities in fast-paced settings; consistently achieve critical deadlines
ø proactive team player equally effective in independent and collaborative environments
ø sharp technical proficiencies, including ms office (word, excel, powerpoint, access, outlook), photoshop, autocad, and 20/20 design tool
ø dynamic communication, presentation, leadership, and relationship management skills; fully bilingual in english / arabic
professional experience
lowes home improvement, insert location 8/06 c present
kitchen and bath designer
- perform a broad range of design and customer service functions in a fast-paced, high volume environment; recognized as a top designer at regional and national levels
- work closely with prospective and existing clients to identify and address individual needs, creative visions, and schedule / budget targets
- prepare and present designs and quotes; make modifications to suit customer preferences
- partner with installation specialists to expedite project completion and ensure customer satisfaction
home depot, insert location 8/04 c 8/06
appliance specialist / kitchen design greeter
- successfully assisted customers with design planning and product selection
- applied depth of knowledge in store inventory, design principles, and service towards making customized recommendations and achieving outstanding levels of customer satisfaction
education
american intercontinental university, los angeles, ca 2008
bachelor of arts in interior design
los angeles valley college, van nuys, ca insert dates
general studies
alexandria international school, alexandria, egypt 2000
high school diploma
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