yyyyyy x. yyyyyy
(xxx-xxx-xxxx • firstname.lastname@example.org
results-driven it leader specializing in business application design, development, and testing; end user feedback; and requirements gathering / analysis eager to offer 14+ years experience toward maximizing an employer s success.
profile of qualifications
integral leader with a proven track record for conceptualizing cost-effective, state-of-the-art solutions to meet critical it goals.
top performer who provides continuous it improvements spanning a range hardware / software to boost business efficiency, along with demonstrating solid abilities in close partnerships with executive management and external clientele / end users.
ambitious self-starter who plans, prioritizes, and manages multiple tasks within high-pressure, deadline-driven it environments.
user interface designer / end user research expert (2005 c 2008)
applied strong it skills toward designing the ui for businessbydesign within financials, supplier relationship management, and it system administration management application areas, including optimizing application designs via usage and logs analysis.
developed prototypes for client presentations and ui validations; planned and executed validations and site visits with customers and end users in the u.s., germany, canada, and china; and analyzed and delivered results to product managers and stakeholders.
contributed diverse it knowledge toward serving as end user feedback service project manager for sap businessbydesign.
cost-effectively negotiated with various development departments regarding feasibility of screens and delivery of features.
user interface designer (2004 c 2005)
played a vital role in building and sustaining profitable results as a member of the ui building block team in the usability engineering center which was instrumental in directing the development, specification, and implementation of design patterns.
maximized it productivity by redesigning the ui building block specification process and used templates, along with coaching the application uids regarding pattern concepts and effectively modernizing the usability lab with user-friendly digital solutions.
led comprehensive training programs for new usability testing software morae and sap-owned end user feedback service.
executed and analyzed usability tests for businessbydesign and presented results to internal uid and product management.
supported usability activities management at the asug 2004 in atlanta, ga with 400+ testing sessions.
it / intranet consultant (2000 c 2003)
strategically steered the conceptualization, design, and implementation of the interface and process for electronic document management system (edms) that served 1,800 internal users, including redesigning quality management intranet data structure.
directed testing processes to verify and improve usability of edms, successfully enhanced systems to meet iso 9001:2002 certification requirements, and supervised knowledge management projects focused on highly intelligent search algorithms.
training specialist (1999 c 2000)
managed and developed a vocational training program, including creating requirement profiles per role-based tasks analysis, and optimizing application management processes by introducing a new structure and interface for the application database.
it / web specialist (1997 c 1999)
initiated and modernized the 1st companywide intranet user group, including refining intranet data structure and navigation, developing guidelines and templates, and introducing initial concept for personalized portals based on organizational units.
improved internet / intranet performance via use of site traffic and web analytic tools, and programmed html pages.
it specialist (1996 c 1997)
centralized and unified intranet infrastructure; developed visual basic applications; and supported pcs, unix, and internet tools.
education, professional development & technical summary
business administration / computer science degree (diplom-betriebswirt) university of cooperative education
psychology degree (diplom-psychologist) university of constance
project management professional (pmp) project management institute (pmi)
adobe photoshop • adobe dreamweaver • adobe fireworks • coldfusion studio • microsoft visio • morae
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