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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

Senior-level IT Professional eager to contribute extensive background in high-level business analysis and project management toward supporting a progressive organization in optimizing bottom-line performance.

 

Qualifications Profile

 

         Offer more than a decade of experience translating business needs into viable IT solutions; create optimum software test strategies, plans, frameworks and intelligent processes to deliver superior quality products that meet and exceed customer expectations.

         Adept at project management, business process design, and solution development and deployment.

         Deliver compelling and informative presentations to clients, colleagues, stakeholders and C-level executives.

         Exceptional talents in business analysis with considerable skills in determining, documenting and presenting project specifications and formal diagrams/models. 

         Proficiently employ Visio software and other visual schemas to depict business and software workflow and design.

         Highly versatile C able to quickly master new roles, responsibilities, software, and environments.  

 

Professional Experience

 

Wheatland Technologies, Inc., 2007 to Present

President

  • Founded consulting services company focusing on providing full spectrum of  services from business analysis and defining requirements, to complete project management and development for custom web applications.  
  • Proficiently employ ASP.NET and MS SQL Server to engineer custom web-based solutions for clients in diverse industries.

         Developed and launched billing and client tracking system for a healthcare provider.

         Reversed and saved derailed projects by clearly defining business requirements and implementing a logical development process.

         Flawlessly migrated client data to CRM system including Microsoft CRM and Salesforce.com. 

 

SmithBucklin Corporation, Chicago, IL, 2003 to 2007

ITS Senior Client Manager

  • Spearheaded strategy development/implementation, vision and roadmap for SmithBucklin s clients, specifically the Americas SAP Users Group (ASUG). 
  • Partnered with ASUG staff to gather and validate business requirements through system audits, gap analyses, win/loss analyses and website metrics for website-related projects.
  • Adeptly steer product management activities for IT department, exhibiting proficiency in market research, competitive intelligence, and customer analysis.
  • Applied dynamic leadership talents toward directing and motivating Business Analyst, Project Manager, Content Manager and Client Manager, while interviewing and training new IT staff.
  • Administered $2.3M budget and efficiently drove full project life cycle from inception of idea and project planning, through to development, testing, delivery and post-launch analysis.
  • Prepared and introduced new workflow models to leverage available resources and improve user experience.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

  • Motivated team in coordinating product user-experience utilizing formal documentation processes (wireframes, storyboarding, use-case scenarios and mockups) and user acceptance testing via surveys, focus groups, client visits, and interactive prototypes. 
  • Interpreted and documented user requirements and project specifications including formal workflow diagrams and use-case analysis.

 

Epigraph Inc., Chicago, IL, 2002 to 2003

Senior Implementation Manager

  • Drove all-inclusive development and implementation process for Xcellarant content management platform including schedules/timelines, budgets, and detailed project plans.
  • Conducted in-depth client analyses on existing processes and requirements to persuasively illustrate how Xcellarant would increase productivity and accelerate daily operations.
  • Championed development and implementation of custom applications for Xcellarant platform.

 

Shawnee Information Systems, Carterville, IL, 2001 to 2002

Management Analyst  / Programmer

  • Served as Lead Analyst for statewide conversion of application from DOS to Windows platform.
  • Interfaced with internal and state-level technology staff to pinpoint inefficiencies in current system.
  • Resourcefully instituted website to amalgamate gathering of project s business requirements from multiple sources such as staff, developers, and State of Illinois IT liaison team. 

 

Morganworks.com, Chicago, IL, 1999 to 2001

Product Implementation Manager

  • Teamed with sales and development personnel to precisely translate clients business objectives into web-based HR solution.
  • Devised HTML prototypes for user testing and interactive design efforts.

 

Education

 

Bachelor of Science, Management Information Systems

Southern Illinois University, Carbondale, Illinois, 1999

 

Certifications  & Affiliations

 

Pragmatic Marketing Certification (PMC), 2006

 

Enterprise Information Architecture Seminar (Louis Rosenfeld), 2006

 

Member, International Institute of Business Analysis

 

Technical Expertise

 

Languages: ASP.NET, HTML, ASP, SQL, XML, and Visual Basic

 

Software: Microsoft Office, Microsoft Project, Microsoft Visio, SQL Server Management Studio, Adobe Acrobat, Adobe Photoshop, Macromedia Dreamweaver, Macromedia Fireworks, Crystal Reports, SQL Reporting Services and Microsoft Visual Studio

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