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yyyyyy x. yyyyyy       p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                  (xxx-xxx-xxxx abc@xyz.com

 

~ proven million-dollar sales leader • expert in business development • team-focused can do attitude ~

 

results-driven, detail-focused team player eager to contribute proven bpo / kpo service sales, account development, client relations, and team building talents toward optimizing a company s bottom-line results.

 

profile

 

         excel in identifying lucrative sales opportunities and defining targeted strategies for capturing new business prospects, developing existing clientele, and achieving solid leveraging in highly competitive markets.

         demonstrate proven leadership abilities, problem-solving proficiencies, and interpersonal relationship-building techniques; adept at multitasking within high-pressure, deadline-driven environments.

         able to generate high-volume sales for continued marketplace dominance, as well as selling core competency, bpo / kpo, and outside the box solutions.

         completed rigorous professional development training with model-netics, miller heimann, and solution selling, as well as coursework in sales / marketing at the pennsylvania state university.

         proficient in ms office, project manager, access, adobe acrobat, and file transfer software programs.

 

professional experience

 

aptara (formerly techbooks) content transformation / outsource services

sales executive us & canada                                                                                                    2006 c 2008

 

key accomplishments

ø regularly exceeded sales objectives to include over 20 consecutive months of closes and achieving status as one of three salespeople to sell a new service / asp collaborative authoring tool.

ø sold conversion of major office-suite instructional titles to nimas format from a combined set of resources assembled into individual titles, along with creating a line of business-derivative intelligent editorial services (ies) that combined developmental editing / editorial and conversion services.

 

         apply dynamic negotiations abilities toward driving off-shore, on-shore, and hybrid outsource services sales with such high-profile organizations as metapress, american academy of pediatrics, pepco holdings, inc., ingram, university of michigan, duke university, and us pharmacopeia, among others.

         proficiently serve as a key specialist for content aggregator vertical market, as well as directing ongoing development efforts for assigned accounts to ensure continued business success.

         create best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals in coordination with training a top-performing sales force.

         generate positive public relations to create new sales opportunities while building critical business relationships and professional networks; handle database management activities for email prospecting campaigns and an operational marketing newsletter.

 

anacomp, inc. document delivery & data archival solutions / outsource services

strategic sales executive pennsylvania, new jersey, & delaware                                              2003 c 2006

 

key accomplishments

ø exceeded quotas by up to 149% for two consecutive years of service, including attaining president s club status with a 3rd place corporate-wide sales ranking.

ø spearheaded a new line of business offering research archive service (ras) which achieved records research, retrieval, and digitization within an 8 to 48-hour turnaround, along with building a digital printing operation in partnership with hitachi to optimize intelligent print stream applications.

 

         demonstrated expertise at securing business retention by facilitating proactive and intelligent revenue objectives, along with actively developing new sales opportunities for continued marketplace presence.

         maximized operational success by profitably marketing services to banking / investment, healthcare / insurance, manufacturing / distribution, pharmaceuticals, publishing / education, and telecommunications industries to include such clients as fiserv, campbell soup, and the state of delaware.

yyyyyy x. yyyyyy

                                                                                                                         (xxx-xxx-xxxx page two

 

~ proven million-dollar sales leader • expert in business development • team-focused can do attitude ~

 

professional experience (continued)

 

anacomp, inc. document delivery & data archival solutions / outsource services (continued)

sales executive pennsylvania, new jersey, & delaware                                                             1999 c 2002

 

key accomplishments

ø attained 100%+ of quota for two consecutive years, along with achieving recognition in the president s club for most dollars billed during a successful second quarter.

ø delivered high-volume, multifaceted office applications revenue, including optimally selling recurring provider / quality care reporting applications and providing a nationwide customer service support solution to a well-known hmo.

 

         utilized solid research and business-to-business relations talents to facilitate new account development, as well as communicate with clients to accurately assess individualized solution needs for such companies as adp, harpercollins, bryn mawr trust company, vanguard, aetna, bristol myers squibb, and at&t.

         provided profitable negotiations skills and successful communication / interpersonal relationship-building techniques instrumental in conducting lucrative product / services proposals, presentations, contract agreements, and closures.

 

first image computer output management / outsource services

sales representative pennsylvania, new jersey, & delaware                                                     1994 c 1998

 

key accomplishments

ø achieved awards for 1st salesperson to obtain new line of business (cd services), most cross-sales, and most improved salesperson, including exceeding quotas by up to 108% for three consecutive years.

ø recognized for establishing the most digital clients / applications company-wide, as well as leading the organization in kodak cd jukebox sales, installations, and maintenance.

 

         steered sales success by developing a solid clientele within a tri-state area and facilitating strategic new account development initiatives, including performing cross-sales / marketing of additional multifaceted lines of business to enhance bottom-line results.

 

customer service manager northeast region                                                                                       1993

 

key accomplishments

ø honored with top regional honors for excellence in job performance, along with proactively supporting the skill levels of csr associates to boost operational revenue.

 

         contributed excellent leadership proficiencies toward effectively training and supervising customer service representatives within six corporate locations, including overseeing the deployment and management of the company s first customer-specific database.

         expertly extracted information for organization and distribution to executive-level management for review.

         optimized operational productivity by implementing innovative processes designed to track and measure customer satisfaction against targeted objectives.

         actively trained associates in the utilization of problem tracking software and reporting procedures to ensure seamless organizational processes at all times.

 

account manager southeast pennsylvania                                                                                           1992

 

key accomplishments

ø retained all 125 assigned territory customers instrumental in achieving $1 million in sales annually, along with growing revenue by 23% for 2nd place corporate ranking and receiving top honors for most renewed contracts.

 

         drove business success by profitably performing retention, contracting, and growth of existing customers in relation to corporate objectives and personal sales goals.

 

~ additional professional roles held prior to 1992 ~

yyyyyy x. yyyyyy       p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                  (xxx-xxx-xxxx abc@xyz.com

 

~ proven million-dollar sales leader • expert in business development • team-focused can do attitude ~

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding sales executive role within your progressive company, and am submitting my resume for your review.

 

i am eager to apply my broad business background in bpo / kpo service sales, account development, client relations, and team building toward actively supporting your company in defining, achieving, and surpassing operational goals, as well as attaining the maximization of your bottom-line.  i excel in identifying lucrative sales opportunities and defining targeted strategies for capturing new business prospects, developing existing clientele, and achieving solid leveraging in highly competitive markets.

 

you will find me to be a results-driven, detail-focused professional who demonstrates proven leadership abilities, problem-solving proficiencies, and interpersonal relationship-building techniques, and is adept at multitasking within high-pressure, deadline-driven sales environments.  in addition, i have completed rigorous professional development training with model-netics, miller heimann, and solution selling, and i am confident that knowledge gained from these ventures will serve to immensely profit your organization.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your sales team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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