Senior-Level Management Executive eager to contribute outstanding Operations Leadership expertise

and Business Development talents toward supporting a progressive organization

 in optimizing bottom-line performance.

 

 

Proficiency in all aspects of multi-unit operations management including P&L, staff training and development, team-building, business plan development, human resources, and financial administration. Excel in strategic planning and cultivating alliances, driving new business development, and organizational design and development. Meticulously monitor company s fiscal status to optimize profitability, cost control, competitive positioning and budget compliance. Keen forecasting, problem solving, and communication skills. Stellar leader adept at training personnel across all functions and divisions. Strong reputation for vision and initiative.

 

Selected Achievements:

 

• Successfully exceeded School of Rock s 2010 Summer Camp enrollment goals by 35%.
• Captured $50K in marketing savings for Volunteers of America by overhauling marketing strategies and techniques.
• Resourcefully created plan to maximize agency office space and achieve $50K in annual savings for Volunteers of America.

         Built Hollywood Entertainment from five stores to national powerhouse spanning 2,700+ locations.

• Reduced overall G&A spending for Hollywood Entertainment by $20M.
• Introduced new scheduling system to decrease labor expenses for Hollywood Entertainment by $5M.
• Maintained lowest shrink rate company-wide of less than 2% while directing operations of 400 stores and achieved lowest turnover among all district/regional managers in the chain.

 

 

School Of Rock, LLC, Teaneck, NJ, 2009 to 2010

Senior Vice President of Operations

• Spearheaded daily operations for start-up company by defining and implementing operating structure and performance metrics, directing strategic planning efforts, steering training and development, and determining company policies and procedures.
• Hired, trained, empowered, supervised and motivated highly productive operations team.
• Strategically introduced succession planning to heighten morale and motivation of existing talent.

 

Volunteers Of America, Oregon, Portland, OR, 2008 to 2010

Chief Operating Officer

• Led cost-effective, efficient and compliant operations for organization comprised of 350 personnel and 700+ volunteers.
• Administered $17M+ operating budget as lead executive team member with full accountability for all programs, facilities management, marketing, and strategic planning.
• Implemented contracts approval process and devised reporting policies and procedures.
• Bolstered sales through re-branding and fortifying retail business segment.

 

Continued

 

 

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Professional Experience continued

 

Hollywood Entertainment / HollywoodVideo.com, Div. Movie Gallery, Inc.,  1993 to 2007

Chief Operating Officer / Executive Vice President, Wilsonville, OR       (2005 to 2007)

• Steadily advanced through a series of promotions based on proven leadership talents and dedication.
• Drove daily business functions for 2,640 retail locations and two national brands.
• Directed, motivated and supervised team of six executives and 222 regional/district management teams in business strategy execution to generate $1.2B in annual sales.
• Coordinated field human resources and training functions for all levels of personnel.
• Seamlessly led organization through acquisition by Movie Gallery, Inc.
• Conceptualized and directed development of high-impact marketing and promotional materials.

 

Senior VP, Operations/ Administration, Wilsonville, OR        (2005)

• Applied strong multi-tasking expertise toward managing training and development, controlling $200M budget, and establishing relationships with strategic partners, media and other stakeholders.
• Designed and led communications and public relations initiatives while facilitating cooperative efforts among in-house communications staff, agency personnel, and freelancers.
• Formulated, launched and monitored sales training program for store teams.
• Navigated smooth and efficient integration of departments during merger.

 

VP Operations, Portland, OR / Ashburn, VA       (1999 to 2005)

• Held P&L responsibilities for 400 stores and proficiently coordinated recruiting, hiring, training and  development activities.
• Managed and maintained $350M budget while orchestrating broad-scope merchandising, marketing, and facilities management initiatives.
• Coached, motivated and managed 45 regional and district sales managers in analyzing and attaining revenue and profit targets.
• Consistently achieved highest same-store sales organization-wide.
• Earned top score in Key Performance Ranking for three concurrent years.
• Developed and led three regional managers to earn promotion to VP and five district managers to advance to regional managers.

 

Director, Training & Development, Wilsonville, OR        (1997 to 1999)

Regional Manager, Minneapolis, MN         (1995 to 1997)

District Manager, Portland, OR        (1993 to 1995)

• Collaboratively created and instituted training strategies and materials for 25,000+ employees as well as development materials for field and corporate partners.
• Directed, evaluated, and managed six Human Resources professionals in executing training and development programs across the United States.
• Exercised exemplary prioritization skills to oversee production of policy and procedure manuals as well as training videos.
• Decisively planned, designed and produced leadership development curriculum for field and corporate partners to elevate overall performance.

 

 

Certified Facilitator C Leadership through People Skills, Psychological Associates

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Company

Address

City/State/Zip Code

 

Dear ______________:

 

I am currently seeking a challenging career opportunity in a senior-level management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you an extensive background in directing the complete spectrum of business operations for multimillion dollar companies, considerable experience in driving new business development, and outstanding abilities in budgeting, training an development, and marketing management. To complement these qualifications, I offer sharp communication, interpersonal, analytical, forecasting, and prioritization skills which are paramount in an executive-level role.  

 

As a proactive contributor to your organization, you will find me to be a proactively and results-focused leader committed to supporting you in achieving your objectives through superior performance, insight, and initiative. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.

 

Professional regards,

 

 

 

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