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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



productive, quality-oriented administrative professional eager to contribute exceptional business support, project management and interpersonal relation skills toward optimizing operations of a progressive organization.




  • offer over 17 years of solid and progressive administrative experience, including expertise within office management, bookkeeping support  and customer service capacities.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.


professional experience


office administrator the mcnamara group, llc.                                                                           2001-2008

  • sharp business acumen and experienced in managing broad scope of operations, from processing payroll and travel expenses for managing members/financial consulting staff to generating bi-monthly invoices, preparing monthly revenue reports and managing accounts payable/receivable.
  • effectively supported all staff and actively collaborated in human resource operation functions such as maintaining confidential personnel records and coordinating employee benefits, health insurance, 401(k), and flex spending accounts.


administrative assistant bonnie management company                                                                  2000-2008

  • successfully boosted operations by resourcefully creating an efficient scanned document library.
  • oversaw all administrative support functions, including accounts payable/accounts receivable, processing quarterly tax payments/annual tax returns, maintaining clients financial records, and executing annual trust donation mailing.


customer service representative/cashier homegoods                                                                   1999-2000

  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • responsible for unloading trucks, pricing merchandise and stocking shelves, while also handling cashier functions.


typist erquinn company                                                                                                                1998-1999


corporate communications secretary long island rail road                                                         1987-1995


medical receptionist rockville laboratories, inc.                                                                        1983-1986


professional education

entree certificate program graduate katharine gibbs school                                                   1987

business school course; stenography, typing and business communication

bachelors of science in criminal justice st. john's university                                                             1983

associates of arts in criminal justice university of delaware                                                             1980

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