Bilingual (English/Spanish) Analyst eager to contribute a solid background in the banking/financial industry toward supporting a dynamic organization in optimizing bottom-line performance.

 

 

         Advanced talents and experience in AML/KYC (Anti-Money Laundering / Know Your Customer) due diligence.

         Played a pivotal role in navigating transition of New Client On-Boarding division from Jersey City, NJ to Cranston, RI location, successfully maintaining seamless business continuity.

         As subject matter expert on AML Training Team, delivered continuous support and guidance during New Client On-Boarding to ensure compliance by AML analysts in Cranston, RI.

         Well-versed in OFAC (Office of Foreign Asset Control) regulations, USA Patriot Act, Bank Secrecy Act and FinCEN (Financial Crimes Enforcement Network).

         Merged strong communication and interpersonal skills to provide outstanding client service.

         Exemplary blend of multi-tasking, prioritization, research, analytical and customer service expertise.

         Considerable technical acumen with proficiency in multiple computer systems and software.

 

 

RBS Citizens, N.V., Cranston, RI, 2006 to Present

Sr. Due Diligence Analyst, AML Operations (2009 to Present)

         Meticulously review and approve KYC documentation for new and existing clients to ensure alignment with corporate, government and industry regulations.

         Prepare and maintain up-to-date client files for review by internal, external and regulatory examiners during annual audits and examinations.

         Apply sharp analytical abilities toward investigating potential name matches and reporting findings to Compliance department and relevant business lines.

         Drive cohesive and collaborative efforts among Relationship Management, Facilitations Team and Compliance to expedite resolution of open issues.

         Closely review work completed by junior analysts to ensure compliance with AML regulations as well as Bank s policies and procedures.

         Provide feedback and strategic recommendations to upper management to improve policy and procedure effectiveness.

         Exhibit a team player work ethic in assisting with audits and investigations on KYC issues.

 

Sr. International Foreign Exchange Specialist, FX Operations (2006 to 2009)

• Spearheaded review, approval and processing of foreign currency transactions through Collections for clearing with financial institution and posting to general ledger and client accounts.

 

Continued

 

 

 

Yyyyyy x. yyyyyy Page 2 of 2

 

Professional Experience continued

 

• Processed 500+ foreign items per week for submission to Nova Scotia Bank for clearing.
• Confirmed and processed requested Foreign Drafts for clients for international business purposes.
• Proactively identified suspicious activity and/or fraud and escalated issues to upper management.
• Researched internal and external reconciliation discrepancies to ensure accuracy of general ledger accounts.
• Promptly responded to customer inquiries on returned items, check clearing issues or foreign currency rates.

 

Citizens Financial Group, Warwick, RI, 2001 to 2006

Quality Control Specialist, Portfolio Administration (2004 to 2006)

• Monitored quality control (QC) within call center comprised of more than 100 employees to enforce adherence to corporate and regulatory standards specific to Collections.
• Assisted call center management through extensive QC training, coaching and education.
• Administered employee incentive program to optimize performance, productivity and QC.
• Orchestrated training program to lower delinquency rates and attain monthly group goals.

 

Consumer Counselor, Loss Prevention Team (2001 to 2004)

• Managed outbound and inbound calls regarding DDA account collections and auto, real estate and personal loans from early stage through loss prevention stage.
• Persuasively negotiated payment arrangements on past due consumer loans, enforced compliance with all collection laws and regulations, and processed payments via APS.
• Initiated collection calls to Spanish-speaking customers and maintained associated database.

 

 

Bankers Edge Courses: on-going specialized AML training, 2001 to Present

 

Project Management Certification, Bryant University, Smithfield, RI, 2010

 

BSBA Degree, Concentration in Intl. Business & Marketing, University of Rhode Island, Kingston, RI, 2003

 

International Studies, College Consortium of International Studies, Seville, Spain, 2003

 

 

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook), Microsoft Project, Oracle, WSS Wall Street, FOREX, KYC, COB, CDD, OFAC, Lexis/Nexis, World Check, RDC (Regulatory Data Corp.), Bankers Almanac, D&B and MacDonald Information System, MBAI, Accurit, APS, Macintosh platform, Apple iWork, Witness, Accurit

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <INSERT JOB TITLE> capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I offer a solid background in conducting AML/KYC due diligence, proficiency in steering quality assurance and control, and considerable expertise in team-building and leadership, staff training, and providing strategic recommendations to elevate overall business performance and compliance. To complement these qualifications, I offer outstanding multi-tasking, organizational, planning, presentation and mentoring skills.

 

As a proactive contributor to your organization, you will find me to be a driven professional committed to supporting you in achieving your objectives through superior performance and initiative. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future. Please note that I am planning on relocating to <INSERT CITY/STATE> in approximately <INSERT NUMBER> weeks.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy