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Yyyyyy x. yyyyyy




Career Objective                                                                                            

Highly proficient, productive Health & Welfare Benefits Specialist eager to contribute expertise toward actively supporting the employer in optimizing operational performance



Ø  Offer approximately 8 years progressive experience in benefits administration, with comprehensive background in supporting cost-effective, comprehensive programs.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including management, staff and external contractors.


Key Recent Achievements                                                                              

Ø  Awarded a Commendation in 2005 for work as an in-house team auditor for company-wide Retiree Health Benefits Project; researched, reviewed, and catalogued 250+ existing retiree medical plans, and consolidated them to less than 22 active retiree medical plans, significantly reducing retiree medical plan expenses.

Ø  Won a Commendation in 2004 for work on Retirement Plan Implentation Project Team; conducted comprehensive research and analysis, implemented new retirement plans and traveled across the country to provide onsite education and retirement planning sessions.

Professional Experience                                                                               

Tribune Company - Chicago, IL                                                                                      2005-Present

Senior Benefits Representative

  Contribute solid industry expertise as the Leave Administrator for major market newspaper groups including Chicago Tribune, Los Angeles Times, and Sun-Sentinel, supporting a base population of approximately 9,000 employees.

  Steer diverse benefits activities ranging from initial notification of eligibility, certification, and designation of FMLA, CFRA and PDLL, to providing claim status updates and approval notifications to employees, managers, and HR staff.

  Build and establish key relationships and liaise with management, third party medical consultants, local payroll groups, state disability programs and HR/Labor Counsel, with strong focus on accuracy, productivity and efficiency.

  As the Company wide LTD claim administrator, proficiently provide long-term disability benefit eligibility notification and information to both employees and managers.

  Proactively serve as a liaison between employees and third party vendor to assist with claim filing, claim dispute and resolution, demonstrating exceptional communication and multitasking abilities.


Tribune Company - Chicago, IL                                                                                      2001-2005

Senior Benefits Representative

  Maintained full accountability for daily administration of major medical, dental, vision and life plans for active and retired employee populations.

  Spearheaded diverse administrative activities ranging from new-hire orientations, benefit education sessions and benefits booklet development to pension plan research and verification of employment and benefit service credit for plan participants with vested benefits.

  Effectively planned, coordinated and facilitated billing, collection, and reconciliation of benefit premiums for retired employees, employees on Long Term disability, and non-employee participants.

  Innovatively developed and implemented customized eligibility classification codes to better identify retiree medical groups on payroll system.

  Served as in-house QDRO administrator for company retirement plans and handled administration of company frozen pension plan, 401K, ESOP, and ESPP plans.



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Danielle D. Westmore                                                                                                 page 2 of 2



Aon Corporation - Chicago, IL                                                                                        1998-2000

Employee Service Representative

  Resourcefully provided HR, Benefits and Payroll support in a customer service-oriented call center environment.

  Exhibited strong multitasking and organizational qualities in handling enrollment of medical, dental, vision and prescription plans; administration of life benefit and disability income plans and assisting with 401(k) and ESPP plans.

  Collaborated directly with payroll to ensure accurate deductions for all benefit plans; conducted employment verifications and co-authored departmental training modules and materials for system upgrade.



Bachelor of Science in Health Education, Heath Promotion & Wellness, with Psychology Minor - University of Wisconsin-Platteville (Platteville, WI), 1997

Summer Internship - Northwestern University Sports & Aquatics Center


Volunteer Experience                                                                                    

Health & Community Development Volunteer - U.S. Peace Corps - Kiribati, Eriko Village, Beru Island

Volunteer - Deborah's Place




Yyyyyy x. yyyyyy














Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From supporting high performance teams and facilitating superior employee development to streamlining operations and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by my career background, I have continually advanced in benefits administration, assuming increasing levels of responsibility.  To complement my experience, I offer a Bachelor of Science in Health Education, Heath Promotion & Wellness with a Psychology Minor.


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Danielle D. Westmore




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