yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

seeking to utilize problem resolution, communication and team building skills in  a customer relations, qa, documentation control, technical writing or configuration control assignment.

 

career profile

ø  b.s. degree.

ø  over 20 years of successful quality assurance, customer relations and training background.

ø  adept in all facets of technical writing, configuration control, supplier relations and auditing.

ø  solid background in finance and control.

ø  proven capacity in ms office suite and additional advanced software applications.

ø  expertise in financial statements, a/r, a/p, invoicing and monthly statements.

ø  strong capacity in audit preparation and budget planning.

ø  skilled in report origination.

ø  selected for critical special projects.

ø  highly effective business manager with solid knowledge of financial performance issues and key operational metrics.

ø  deliver exceptional reporting and advisement to senior management.

ø  record of progression to assignments of increasing authority and responsibility.

ø  well-organized multi-tasker with strong detail orientation.

ø  outstanding communications and presentation skill sets.

ø  self-motivated, self-directed individual who adapts to changing environments.

 

professional experience

business coordinator, lawrenceville, ga                                                                                  2005 - present

       develop and oversee expense audit trails.

       effectively administer all facets of finance and invoicing.

       stringently control expenses.

       plan and execute on-line trades with internet broker.

       author company metrics and reporting system via advanced software applications.

 

 

utc coatings, stuart, fl                                                                                                               2004 - 2005

quality assurance manager

       developed quality system based on iso9000:2000 requirements.

       authored and administered operating procedures and internal auditing.

       facilitated employee training covering documentation and system requirements.

       performed well-received root cause analysis for customer complaints.

       launched corrective action process based on above results.

       conducted in-depth visual inspections to finalize product acceptance.

 

 

- continued -

 

 

 

 

yyyyyy x. yyyyyy

page two

 

 

 

perry baromedical, riviera beach, fl                                                                                             2003 - 2004

quality assurance manager

       initiated appropriate responses to regulatory agencies covering iso, fda and asme.

       ensured final inspection of all out-going product.

       controlled and updated documentation for accuracy and revision control.

 

 

plexus, poway, ca                                                                                                                        1998 - 2003

quality assurance manager

       delivered efficient problem analysis for customer issues.

       tasked to perform staff training for problem resolution.

       held responsibility for direct staff supervision.

       managed and delivered annual reviews.

       planned and implemented employee performance improvement plans.

       restructured auditing and corrective action systems.

 

 

earlier background

prior to 1998, served as quality supervisor, tylan general, san diego, ca; qa manager, procare vista, location, ca; and quality engineer, ivac, san diego, ca.  in these assignments, built outstanding internal auditing, corrective action, supplier audit, qa, staff supervision and iso certification skill sets.

 

 

 

education

plattsburgh suc

bachelor of science, education, mathematics major

 

 

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a quality assurance manager position and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.s. degree and over 20 years of successful business experience.  to complement this background, i possess demonstrated expertise in process improvement, work instructions, internal systems, qa, employee training and staff supervision, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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