Office Equipment Specialist

 

Repair/Maintenance ~ Field Service ~ Shop Management

 

 

Ø  Offering numerous years of successful field and bench/shop experience in broad range of office equipment including printers, plotters, fax machines, and copiers; advanced electronics technology skills applicable to wide-scope equipment/machines

Ø  Proficient in board-level and component-level diagnostics, troubleshooting, repair, parts replacement, and maintenance

Ø  Well versed in major makes and models including, among others, HP, Okidata and Minolta equipment; consistently maintain current knowledge of new technologies through ongoing training

Ø  Dynamic customer service skills vital to building client loyalty and generating new business

Ø  Experienced in selling equipment supplies

Ø  Comprehensive business management background as entrepreneur, with expertise in start-ups, business development, marketing, sales, field service, shop management, warranty work, scheduling, purchasing, inventory control, administrative functions, and accounting/financial management

 

 

Owner/Operator, Fos Office Solutions                                                                    2000-Current

Successfully launched, developed and steer operations of Authorized HP, Okidata and Minolta factory service centers specializing in printer, fax and plotter repairs, with full accountability for all areas of business management and a consistent focus on delivering world-class customer service

Strategically diversify revenue streams by stocking and selling related supplies

Service Manager, T M Office Systems Houston                                                        1990-1999

Directed service operations, with responsibilities ranging from customer relations and team leadership to service scheduling and inventory control

Service Tech, Tony Marimon Business Machines                                                        1980-1989

 

 

Graduated 1^st in Class, Electronic Technology, Elkins Institute-Houston, TX

 

HP Color and Mono Printers, HP Factory Training, ongoing since 1998

Okidata Printer and Fax training programs, 1990-1999

Panafax training-Los Angeles, CA, 1989

Adler/Royal Copier training-St. Louis, MO, 1988

Olympia Typewriter training-Dallas, TX, 1984