Performance-driven, bilingual professional eager to offer Business / Administrative Support, Client /
Executive Relations, Accounting / Bookkeeping, Document Translation, and Regulatory Compliance talents,
as well as proven knowledge of key Latin American markets, toward maximizing an employer s bottom-line results.
Areas of Expertise
Business / Administrative Support • Client / Executive Relations • Accounting / Bookkeeping • Document Translation • Invoicing
Regulatory Compliance • Travel Arrangements • Meeting Coordination • Project Management • Start-Up Operations • Sales / Marketing
Top performer who makes decisions to reflect positively on business productivity, corporate well-being, and client satisfaction, including demonstrating expertise in accounting, bookkeeping, and general administrative support activities.
Excellent communicator who successfully interfaces among executives, international departments, peers, and clientele.
Fluent in Brazilian Portuguese and English languages and offers experience in teaching Portuguese to U.S. executives, as well as contributing talents in translating corporate-wide correspondence, advertising texts, and technical documents.
Ambitious team player who plans, prioritizes, and manages multiple business tasks within deadline-driven environments.
Maximized organizational efficiency by managing all corporate general ledgers, payroll, annual budget preparation, check processing, bank deposits, petty cash operations, monthly office expense reports, and employee travel expense reports.
Performed year-end tax return statement preparation while maintaining accurate and complete tax and payroll records.
Improved business success by translating documents as required, as well as liaising among a varied international clientele.
Coordinated domestic and international travel arrangements for executive-level staff and Brazilian government authorities.
Customer Service Professional High Tech Unit (ITE) (2002 C 2004)
Applied solid communication and interpersonal relations skills toward assisting Top Tier clientele (e.g. LG Electronics, Lucent Technologies, Xerox, Lexmark) and other UL clients with diverse project-related issues (e.g. invoices, quotations, agreements, project updates), including educating clients on compliance with international product safety requirements.
Served as UL s New York office liaison and customer service professional for UL s Latin American offices.
Project Coordinator III Latin American Operations, NY Office (1999 C 2002)
Strategically steered the overall coordination of client requests and submittals for product certification in Argentina, Brazil, and Mexico, including using proven bilingual abilities toward effectively managing comprehensive client projects.
Ensured seamless international business activities by translating correspondence, documents, and technical regulations.
Developed and maintained detailed monthly income reports of projects directly and indirectly initiated through LAO.
Staff Assistant / Translator (Portuguese / English) Latin American Operations, NC Office (1997 C 1999)
Played a vital role in building and sustaining productive operations by assisting Latin American clients through UL s documentation process (e.g. Product Safety Certification, ISO9000), including supporting department Engineer Associate Manager with targeted agendas, and handling all travel arrangements, meeting planning, and expense reports.
Translated correspondence between UL engineers and UL s South American clients which enhanced business processes.
Prepared monthly income and workload reports (e.g. Excel spreadsheets) related to projects opened for company clients which required approval to bear the Argentinean safety mark on products.
Owner / Operator
Utilize broad scope of industry knowledge, dynamic business acumen, and proven creative talents toward directing start-up operations of a forward-thinking art studio, including researching new ideas for paintings, working on portrait commissions, completing paintings for juried shows, and liaising among a varied clientele to provide project progress.
Drive business growth by prospecting for new clientele via website advertising efforts, along with responding to inquiries, following up on leads, and seeking out new venues to sell artwork, watercolors, drawings, and pastels.
Contribute sharp analytical skills toward handling bookkeeping, taxes, invoicing, shipping, and materials purchasing.
Achieve frequent high-level commissions, including generating one to paint several portraits displayed for a year and sold through The Arts Arena Gallery in Delray Beach, FL, as well as participating in art shows, auctions, and other venues.
Generate publicity by attaining two paintings for a juried competition promoted by the Broward County Art Guild.
Professional Training / Development
ADP PC / Payroll 5.0 • Oracle CRM • Super Service Training
Brazilian / Argentine Product Safety Regulations & Client Education
Creative Training / Development
Architectural Design • Landscape Painting • Flowers, Nature & Figure Painting in Porcelain
Fashion Design, Portraiture, Watercolor & Soft Pastels • Watercolor, Oil & Pastels • Figure Drawing
Microsoft Office (Word, Excel, PowerPoint, Outlook) • ePublisher • Oracle CRM
Microsoft Access • Adobe Photoshop • Lotus Notes • Microsoft Money • Internet Applications
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