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yyyyyy x. yyyyyy
country of citizenship: united states
ssn: xxx-xx-xxxx
date
re vacancy posting dtra-10-337
i am extremely interested in being considered for the above-referenced position with your organization, and am submitting my resume for review. in advance, thank you for your time and consideration.
as demonstrated, i offer solid management/supervisory and leadership experience in client-focused industries, with responsibilities spanning broad areas of operations. i excel in strategically planning, coordinating and steering operations and projects to optimize productivity, efficiency and cost-effectiveness and am well-versed in business practices ranging from marketing, advertising/promotion and fiscal administration/ budgeting to accounting/bookkeeping, inventory control, procurement, and supply chain management. additionally, i excel in training, developing, coordinating, and supervising high-performance teams. i am also proficient in statistical and data analysis and possess the solid decisionmaking and problem solving skills needed to maximize results. complementing this, i hold a bachelor degree in management, with a minor in marketing, and am adept in computer technology/software applications.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.
sincerely,
philip davis
yyyyyy x. yyyyyy
country of citizenship: united states
ssn: xxx-xx-xxxx
vacancy posting: dtra-10-337
core competencies
operations management, program management, project management, business administration, business development, strategic marketing, advertising, public relations, promotion, budgeting, general accounting/bookkeeping, inventory control, procurement/ordering, distribution/supply chain management, logistics, training, supervision, team building, scheduling, customer service, report production, quality assurance, regulatory compliance, policies & procedures implementation, interpersonal relations, communications, research, statistical/data analysis, decision making, needs assessment, problem solving, strategic planning, computers/technology
experience
09/09-current
mike's american grill
0000 xxxxxx xxxx , xxxx , xxxxx 00000-2629
supervisor: mike rainey; phone:xxx-xxx-xxxx; contact: yes
salary: $25k annual
hours per week: 40
dining room
supervisor/server/food expeditor
rapidly promoted to steer dining room
operations of $10m annual profit, top-performing restaurant, with responsibilities
spanning overseeing/guiding servers, addressing and resolving guest issues and
working in kitchen to manage quality, health/sanitation compliance and timely
order expediting. actively collaborate with downstairs kitchen and prep area to
maintain optimal food inventory levels. in earlier position as server,
efficiently planned, coordinated and managed high-volume workflow to ensure
delivery of quality customer service in a fast-paced, time-sensitive teamwork
environment.
consistently maximized customer satisfaction through courteous service and solutions-focused problem solving; recognized with 10 commendations for superior service within 3-month period, resulting in quick promotion to dining room supervisor.
07/08-09/0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
supervisor: marcos javier; phone: 703-717-0690;
contact: yes
salary:
hours per week:
server
strategically increased customer loyalty by creating and implementing an
innovative in-store guest reward program. boosted market presence through
collaborative development of internet presence using facebook and related media
venues. key player in campaigning for and launching karaoke night to
further expand market presence and revenue channels. actively contributed to
all areas of restaurant operations including office, kitchen and bar. in
office capacity, demonstrated sharp business acumen and administrative skills
in managing bills, schedules, sales and related reporting, and
e-communications. assisted management with overall cash balances and employee
cash outs. delivered effective new hire training programs using company
standardized test and monitored performance.
earned gold star for signing up highest volume for guest reward program over 1-month timeframe. recognized as top seller for routinely generating over $1k in daily sales. earned 10 commendations for superior performance over course of 2 years a result of dynamic customer service skills. received commendations for role in positioning restaurant as most improved location district-wide, 4th quarter.
page 1
of 3
philip davis page 2 of 3
01/08-06/08
circuit city
colonial heights, va
supervisor: n/a; phone: n/a; contact: n/a
salary:
hours per week:
customer service associate
successfully built and led a high-performance team of sales associates and
customer service representatives. strategically forecasted and
administered budgets to maximize use of resources, contain costs and boost
bottom-line profits. proficiently managed inventory and order scheduling.
applied sharp analytical and problem solving skills toward arbitrating claims and complaints for optimal solutions. drove opening and closing of daily in-store cash flow operations.
ensured compliance with company standards, leading to positive customer referrals and recognition with associate of the month award. instrumental role in increasing overall quarterly sales by 15%.
dates
learning resource center
1 hayden drive
petersburg, va
supervisor: marcia james;
phone: 804-524-5397; contact: yes
salary: $15k annual
hours per week: 40
lab technician
served as university media and
broadcasting department liaison, with responsibilities including efficiently
supervising equipment and maintaining computer labs. proficiently
evaluated, facilitated and monitored computer
repair, system and network troubleshooting, wireless implementation, and data
backup and restoration service calls. effectively installed/configured
computers and printers servicing over 5k users.
concurrently planned, coordinated and scheduled events. additionally collaborated in creating campus-wide print advertisements and banners.
.
06/2006-08/0000 xxxxxx xxxx , xxxx , xxxxx 00000
supervisor: arthur jones; phone: n/a; contact: yes
salary: $20k annual
hours per week:
local director
directed 18+ counselors in facilitating broad programs and activities spanning fun and fitness, indoor and outdoor games, team sports, nature, crafts, storytelling, sports festivals, talent shows, and supervised play sessions. applied sharp project management skills toward planning daily lunches with county employees as well as creating daily plans and scheduling/coordinating field trips.
commended for dynamic performance in mediating situations with children and parents as well as productively interfacing with area directors and county staff.
dates
mount vernon youth athletic association
mount vernon, va 22121-0116
supervisor: kenneth johnson:
phone: 703-666-9059; contact: yes
salary: volunteer
hours per week: 25
volunteer head basketball coach
excelled in coaching youth basketball, taking team to winning season
through innovative practice routines and motivating leadership. counseled
adolescents in personal issues and actively promoted strong work ethic both in
sports and academics. efficiently coordinated game and practices
schedules. routinely communicated with area directors both in person and
via email to collaborate in meeting objectives. effectively maintained
accurate, detailed player records.
philip davis page 3 of 3
09/03-12/0000 xxxxxx xxxx , xxxx , xxxxx 00000
supervisor: adriene johnson; phone: 703-765-3434;
contact: yes
salary: $30k annual
hours per week:
customer service
representative/courtesy clerk
earned multiple compensation
increases and opportunity to maintain seasonal work concurrent with academic
pursuits in response to talent for effectively responding to and meeting
customer needs; promoted to customer service representative. participated
in daily management meetings to identify strategies for boosting customer
satisfaction. efficiently maintained in-store inventory and
merchandising. proficiently processed money orders, lottery tickets and
returns as well as purchases/checkout. consistently ensured compliance
with general store maintenance and health and hazardous material handling
standards.
commended for taking initiative to partner with local community activist in recycling unused bread and produce to feed over 100 elderly and homeless community members.
01/03-09/0000 xxxxxx xxxx , xxxx , xxxxx 00000
supervisor: joe mills; phone: 703-765-5518;
contact: yes
salary: $18k annual
hours per week: 40
manager
entrusted with independently driving
full-scope store operations, from sales, order processing and customer service
to cash flows and credit card transactions; serviced hundred of accounts
weekly.
education
virginia state university
petersburg, virginia us
bachelor's degree
earned: 5/2008
major: management
minor: marketing
key coursework: introduction to information systems; principles of marketing; international marketing; services marketing; strategic marketing; promotion management; marketing channels and physical distribution management; marketing research; product and price management; advertising; consumer behavior; organization and management; introductory accounting 1/11; legal environment of business;
memberships: accounting club, marketing club, mass communications club, biology club
technical
skills
windows apps; ms office suite; powerpoint; office equipment
volunteer activities
weekly volunteer, food distribution-united way; 2009-present
library assistant,
administrative support; 2008
additional data
resourcefully funded college education with diverse self-driven operations including recycling textbooks online to major publishers as well as drafting/evaluating business proposals for small joint ventures
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