career objective                                           

results-driven pre-/post-sales engineer eager to contribute superior analytical, technical, and communications skills toward supporting the employer in identifying and capitalizing on opportunities to penetrate and develop extremely competitive markets

profile                                                              

ø  offer numerous years of progressive experience, with expertise in technical sales support, application installations and configurations, and end user training

ø  expertly evaluate client-specific needs to assist with developing winning sales presentations, preparing and hosting webinars and seminars, installing and maintaining virtualization solutions, and creating process improvements and upgrading existing infrastructure

ø  facilitate communication with clients; provide design summaries, project plans, and progress reports throughout entire process to ensure alignment with business and technical objectives

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies & certifications ~

microsoft office            (word, excel, powerpoint, access, outlook) ~ microsoft visio ~ rational rose professional ~

microsoft 2003 & 2008 server ~ sql server 2005 & 2008 ~ network / connectivity troubleshooting

fonality ftocc certification? ~ astaro certified? security engineer ~ quest vworkpace certified engineer 6.0 & 7.0

vmware certifications: vsp 3 / vsp 4 / vtsp 3 / vtsp 4 / vcp 3 / vcp 4

hp certified professional c specializations: bladesystem, commercial, enterprise, storage select

                                                                                                                                                                       

~ key achievements ~

• returned to dealflow networks to serve as enterprise sales manager responsible for applying depth of technical knowledge towards growing market share; secured 10 new key channel partners within two-year timeframe
• as an account executive with dealflow, successfully structured $1m deal with uk-based cellular company
• clearly defined and documented business requirements, worked closely with local and offshore programmers on execution, gathered end-user feedback and followed up on testing, and provided executive-level progress reports and status updates as a business analyst ii with cbeyond
• played integral role in transitioning kmc telecom s business communication model; created visio diagrams of process flow based after interviewing all stakeholders regarding provisioning of t1 circuits
• performed a broad range of business improvement functions for bellsouth as a business analyst with sungard; standardized and streamlined billing procedures, designed and produced program specs introducing object oriented methodologies, and facilitated internal and external communications
• drove disaster preparedness efforts for bellsouth s atlanta and birmingham data centers; analyzed existing operations, modified procedures, and implemented business logic to improve disaster recovery capabilities for all applications
• recognized for essential contributions to major telecom merger of gte and bell atlantic (verizon), called the most efficient cellular conversion in history by the gartner group; conducted interviews with billing system architects, developed detailed data maps and specifications, and designed comprehensive test plan

professional experience                            

enterprise sales manager, dealflow networks, llc, suwanee, ga                                                                    10/07 c present

business analyst ii (contract), cbeyond, atlanta, ga                                                                                        5/06 c 9/07

account executive c sales, dealflow networks, llc, suwanee, ga                                                                   2/05 c 5/06

project manager (contract), kmc telecom, duluth, ga                                                                                     9/03 c 1/05

business analyst ii (contract), sungard, alpharetta, ga                                                                                    5/00 c 9/03
business analyst ii (contract), gte / verizon wireless, alpharetta, ga                                                               1/99 c 4/00
programmer (contract), alltel, alpharetta, ga                                                                                                6/98 c 12/98
programmer analyst ii, federated systems group (fsg), insert location                                                           6/95 c 6/98
programmer analyst i, home depot, atlanta, ga                                                                                              12/93 c 5/95

 

~ community activity ~

volunteer, habitat for humanity                                                                                                                         1994 c present

education                                                          

b.s. in computer information systems (cis), magna cum laude, devry institute of technology, decatur, ga 1994

• 3.79 gpa

 

 

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hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as a pre/post sales engineer and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience working in technical, sales, and support capacities.  i excel at working with onsite and remote cross-functional teams to effectively identify and meet diverse client needs.  i have effectively applied my skills and knowledge toward assisting ales staff in making technical presentations, fielding technical questions from customers and providing user training, and installing and maintaining applications. 

to complement this background, i hold a bachelor s degree in computer information systems and numerous technical certifications.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

yyyyyy x. yyyyyy