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yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000



management profile


strategic initiatives  •  team leadership & training  •  customer service


objective: results-driven general manager eager to contribute expertise in sales/business development, operations, and team building toward actively supporting a progressive organization in optimizing bottom-line performance.


ø  consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of client needs.

ø  effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous tasks with varying degrees of priority.

ø  excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen .

ø  reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to sense of urgency, and tenacious commitment to results.


core competencies:

strategic sales & marketing

scheduling & timetables

vendor & contract negotiations

new business development

p&l accountability

cost reduction & avoidance

project planning & execution

regulatory compliance

efficiency improvements

process redesign & improvement

reporting & analysis

interdepartmental communication

recruiting & staffing initiatives

presentations & demonstrations

problem solving & resolution



career accomplishments


ø  named verizon nps champion after store achieved 80% or higher in customer satisfaction for both district and region.

ø  recognized by verizon as best of the best for top sales during back-to-school kickoff in 2009 for q1 and q2.

ø  captured blackberry and android device champion award for verizon after leading sales team and customer classes in training and rollout of key products.

ø  achieved all wireless advocates / costco wholesale, inc. profitability goals and consistently exceeded customer expectations.

ø  increased best buy revenues and service units by 25% and received star performers club, top gun, and special incentive contest awards.



professional experience


verizon wireless-city, state?                                                                                             2008 to 2010

sales consultant

  secured lucrative, long-term business and vendor relationships by promoting and supporting wide range of wireless services.

  activated new customers and renewed existing contracts while marketing and networking to build referral base; maintained customer base with sales funnel.

  remained abreast of cutting-edge industry trends through constant training and education as well as in-depth research.


wireless advocates / costco wholesale, inc.-city, state                                                     2007 to 2008

general manager

  structured high-performance, service-driven wireless sales environment through provision of tools, specialized training, and recruiting and mentorship that produced optimal results.

  promoted corporate initiatives through merchandising, targeted marketing campaigns, and reliable and consistent availability of customer service.

  fostered direct and open communications with all staff to ensure positive employee morale, effective conflict resolution, and upward flow of creative ideas to benefit company and employees.

  oversaw all month-end transactions and managed and maintained inventories to support high-volume telecommunications sales.


best buy-city, state                                                                                                          2006 to 2007

department senior

  assumed full accountability for p&l of wireless and mobile division while cultivating high-performance sales team to deliver superior customer service and diverse array of products.

  formulated and executed intense orientation and ongoing training sessions to augment staff communication abilities, attention to details, and natural talents and strengths.


sears roebuck-city, state                                                                                                                 2006

hard-lines manager

  facilitated top sales for appliances, home garden, and electronic departments while monitoring payroll and enforcing corporate policies and procedures; participated in all recruiting and staffing.

  remediated employees whose performance levels fell below expectations by administering focused training and counseling programs.


**    ***    **

further experience as department supervisor and vice president of public relations.



education & activities


auburn university, auburn, al

industrial and systems engineering and international business/operations management

  focus: lean six sigma



member, future business leaders of america (fbla)

member, institute of international education (iie)

member, glg consultants

member, guide point global advisors


















yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000













contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.







yyyyyy x. yyyyyy
















yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000











contact name

company name


city/state/zip code


dear _______________________________:


allow me to take this opportunity to restate my interest in joining (company name) in the role of (role title).


a professional in the field with more than five years of experience in sales/business development, operations, and team building, i eagerly await more career challenges that can be met by my (mention particular qualities they respect and admire in their employees).


my skills and professional history demonstrate a strong commitment to individual and company success. i believe my background and future goals are tailored for the position of (role title) and i would welcome the opportunity to interview.


thank you for your consideration.







yyyyyy x. yyyyyy


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