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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Results-focused Business Leader and MBA Candidate specializing in driving operations growth, building solid teams, analyzing key markets, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 20 years of progressive experience toward maximizing an employer s success.
Core Competencies
Strategic Analysis / Planning Marketing / Brand Positioning Policy / Procedure Development |
Operations Management High-Volume Budget Control Short- / Long-Term Business Plans |
Business Consulting Training / Development Sales / Marketing / Advertising |
Profile of Qualifications
Integral leader who excels at identifying lucrative revenue-boosting opportunities, defining targeted strategies for capturing new business, developing an existing client base, and attaining solid leveraging in competitive multi-industry markets.
Out-of-the-box thinker who excels at delivering key training, developing valuable client partnerships, and creating goals to achieve set objectives, along with overseeing wide-ranging initiatives in coordination with multiple stakeholders.
Ambitious self-starter who offers up-to-date knowledge of products, market / industry trends, and client requirements.
Professional Synopsis
Apple, Inc., Orlando, FL 2005 C Present
Store Mentor / Specialist Mall at Millenia (2010 C Present)
Apply dynamic leadership talents toward directing the daily training of internal employees regarding key corporate policies and procedures, including demonstrating core knowledge of products and developing targeted plans of action.
Business Partner / Regional Mentor of Business Training Mall at Millenia (2008 C 2010)
Led strategic decision-making for a $1-million+ business department, including training and developing teams (i.e. managers, specialists, trainers, concierge) while creating profit-focused strategies for three high-volume store locations.
Exceeded goals consistently since 2006 by directing all market and regional calls in the monitoring of market trends, along with providing critical pricing for internal and external clients, handling risk management, and overseeing client relations.
Business Consultant / Regional Mentor of Business Resources Florida Mall (2007 C 2008)
Utilized broad scope of industry and professional retail services knowledge to develop highly successful internal and external regional business partnerships to ensure competitive dominance within aggressive markets.
Specialist Florida Mall (2005 C 2006)
Built and sustained productive business processes by coordinating the daily training of a top-performing retail staff, including leading cross-functional mentoring activities to attain high-quality customer service and superior sales results.
Boys & Girls Club, Orlando, FL 2005 C 2006
Computer Program Coordinator
Contributed sharp analytical abilities toward developing and implementing educational technology tools for grades K-12.
Yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com • Page Two
Rehabilitation Clinic, Florida / Trinidad 1991 C 2001
Senior Director (Currently Perform Consultant Duties as Necessary)
Maximized clinic success by managing and developing internal and external client training for three medical clinics with 5,000+ monthly visits, along with interfacing among healthcare teams to track regulatory, reliability, and market issues.
Directed long-term organizational planning and managing, including handling all budgeting, CRM systems, forecasts, client transportation costs, and overall supply costs, as well as creating risk management and patient care strategies.
Cost-effectively identified, approved, and acquired suppliers to optimize bottom-line results within firm budget guidelines.
Selected to manage special contracts for BP Amoco, Es-Pat, Natural Petroleum, and several additional international companies, including serving as an agent for their employees healthcare plans.
J.B.D. Co., Ltd., Trinidad 1990 C 2001
Board of Directors
Drove business growth by recruiting, training, and managing a team of 200 customer service representatives, including improving on-time delivery levels and customer service while streamlining processes to increase company efficiency.
Supported $1.2 million+ in quarterly sales, along with assisting with integration activities relating to the company s marketing strategies, and training high-level staff in coordinating multi-department data to complete projects on-time.
~ Supplemental Professional Experience ~
Valencia Community College, Orlando, FL 2008 C Present
Associate Faculty Graphics Professor
Plan and present innovative graphic arts instruction, including employing effective teaching methodologies to facilitate creative and engaging lesson plans within the top-ranking program while recently completing Associate Faculty status.
Play a vital role in achieving record-breaking years for student ADDY Awards, along with actively working on a comprehensive succession plan of action for the Fall Session of the professional development Destination 2010 program.
Freelance Graphic Artist, Florida / Trinidad 2001 C Present
Associate Faculty Graphics Professor
Demonstrate diverse creative talents toward working with various clients, subject matters, and self-development efforts.
Education & Technical Summary
Master of Business Administration (Graphics Emphasis Projected 2010) Savannah Creative Art & Design
Bachelor of Science in Business University of South Florida
Associate of Science in Graphic Technology Valencia Community College
Adobe Photoshop • Adobe Illustrator • Adobe InDesign • Adobe Acrobat Pro • QuarkXPress • Patience Software
Natural Art Mediums • Microsoft Office • iLife 09 • iWork 09 • Mac OSX / PC Platforms • CRM Management
Professional Affiliations
American Institute of Graphic Artists (AIGA) • Orlando Ad Federation • Trinidad & Tobago Arts Society
Boys & Girls Club of Central Florida • People s Theatre of Orlando • Orlando InDesign User Group
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