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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Profit-focused Property Manager eager to offer 9+ years of high-volume Leasing Operations, Tenant Relations, Team Building, Budget Control, and Capital Improvement Project Management experience,

as well as solid academic and industry credentials, toward maximizing a progressive employer s success.


Profile of Qualifications


         Top performer who excels at identifying lucrative property leasing opportunities, defining targeted strategies for capturing new business, developing existing resident clientele, and attaining leveraging in competitive real estate markets.

         Ambitious self-starter who proactively analyzes market potential to profitably build property-specific business revenue.

         Integral leader who recruits solutions-focused teams to encourage high levels of company loyalty and low turnover rates.

         Excellent communicator who plans, prioritizes, and manages multiple tasks within deadline-oriented environments.


Key Areas of Expertise


  Residency Retention Planning

  Building Maintenance / Repairs

  Residential Property Management

Team Building / Training

Multi-Property Inspections

Budget Control / Collections

  Project Management

  Regulatory Compliance

  Tenant / Client Relations

Professional Synopsis


Weinstein Properties, Richmond, VA                                                                                                2003 C 2010


~ Achieved Community of the Year nomination in 2007. • Attained Manager of the Year nomination in 2006. ~

~ Led team to exceed budgeted goals resulting in profit sharing. • Increased and maintained occupancy percentages above 95%. ~


Property Manager King s Crossing Apartments

         Utilized broad scope of industry knowledge and strong business acumen to build, develop, and manage a top-performing team of 14 leasing and maintenance professionals while directing operations for a 668-unit property across 45 acres.

         Drove bottom-line results and minimized evictions by managing high-volume budgets and collections, along with analyzing and preparing comprehensive reports for executive-level review relating to finances, maintenance, sales, and marketing.

         Maximized annual increases and resident retention by aggressively evaluating and negotiating lease renewals to boost revenue within competitive markets, including utilizing community events to nurture valuable relations with residents.

         Directed daily maintenance operations and interior / exterior capital improvement projects to ensure seamless services.

         Developed relations within the community with law enforcement, fire departments, and local business associations.


Trammel Crow Residential Services, Richmond, VA                                                                          1998 C 1999


~ Established positive First Impressions for any potential resident clientele. ~

~ Demonstrated dynamic presentation skills toward delivering tours of models and community. ~


Assistant Manager Chase Gayton Apartments

         Contributed sharp analytical abilities toward qualifying prospective residents, managing accounts payable and delinquent accounts, and conducting property and unit inspections while offering administrative support for the Property Manager.

         Played a vital role in creating solid resident relations by promptly and effectively addressing resident concerns.


Leasing Consultant Copper Spring Apartments

         Enhanced resident associations and community life by providing superior customer service, vendor relations, and team support, along with consistently achieving sales goals and successfully following up to ensure high closing ratios.


Yyyyyy x. yyyyyy

(xxx-xxx-xxxx • Page Two •


Professional Synopsis (continued)


Weinstein Properties                                                                                                                        1996 C 1997


~ Easily transitioned between three different communities on short notice. ~

~ Successfully and independently directed select offices while Property Manager was off site. ~


Leasing Consultant Southside Communities

         Built and sustained productive operations by supporting a results-focused leasing team with diverse administrative duties necessary to the business smooth-running, including qualifying prospective residents and processing rental applications, assisting with collection efforts and lease renewal processes, and addressing and documenting resident concerns.


Supplemental Experience


Claims Adjuster, Progressive Casualty Insurance, Richmond, VA                                                     2000 C 2003

Risk Operations Specialist, Capital One, Richmond, VA                                                                               1998


Education & Professional Development


Bachelor of Science in Business Management

~ Small Business Management & Psychology Emphasis ~

Virginia Commonwealth University


Fair Housing Certification

~ Since 2010 ~

U.S. Department of Housing & Urban Development






















Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.


I am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your objectives.  I can offer 9+ years of combined experience in Residential Leasing Operations, Team Building, Tenant Relations, and Capital Improvement Project Management and am well-versed in all facets of Budget Control, Collections, Building Maintenance / Repairs, and Multi-Property Inspections.


To complement my background, please note that I hold a B.S. in Business Management (Small Business Management & Psychology Emphasis) from Virginia Commonwealth University, and attained my Fair Housing Certification in 2010 from the U.S. Department of Housing & Urban Development.


Most recently, as Property Manager of King s Crossing Apartments for Weinstein Properties, I utilized my broad scope of industry knowledge and strong business acumen to recruit, train, and manage a top-performing team of 14 leasing and maintenance professionals while directing operations for a 668-unit property across 45 acres.  Within this role, I led the team to exceed budgets resulting in profit sharing, and increased and maintained occupancy percentages above 95%.  I also spearheaded property nominations for Community of the Year in 2007, and achieved a Manager of the Year nomination in 2006.  As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and career highlights.


You will find me to be a solutions-driven professional who can contribute a track record of organizing and implementing property-specific strategies to improve bottom-line performance while defining key operational priorities and meeting targeted goals.  In addition, I can build enthusiastic, tenant-focused teams to work confidently within high-pressure environments while streamlining administrative processes to increase productivity, efficiency, and quality of services.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.


I look forward to hearing from you, and thank you in advance for your consideration.






Yyyyyy x. yyyyyy

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