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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




experienced professional eager to contribute dynamic operations, communications, administrative and coordination skills in a challenging operations manager assignment.


career profile

ø  over six years of operations management experience.

ø  bachelor of business administration degree.

ø  skilled in exceptional customer service and security.

ø  notable coordinator and facilitator.

ø  focus on safety and system upgrades.

ø  strong leadership skills.

ø  knowledgeable in advanced public safety communications.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  knowledgeable in unit operations.

ø  contributor in critical process improvement.

ø  adept in professional relationship development.

ø  proven accomplishments in coordination, strategic planning and project management.


professional experience

maryland transportation authority department of traffic management, baltimore, md                   2006 - present

highway operations technician

       receive calls regarding incidents detrimental to traffic flow.

       coordinate effectively with multiple state agencies.

       notify public via message signs of traffic conditions.

       inform upper management of problems and incidents.

       monitor traffic cameras, lighting, lane control, electrical and water levels.


johns hopkins hospital, baltimore, md                                                                                           2004 - 2006

security patrol

       patrolled hospital areas and perimeter of medical campus.

       escorted staff, students and visitors around facility property.

       performed loss prevention of hospital property.

       managed hospital equipment and rotated schedules.



manhattan college, riverdale, ny

bachelor of business administration 2003






yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an operations manager capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a bachelor of business administration degree and over six years of technical, coordination, operations, leadership and troubleshooting experience. to complement this background, i possess staff coordination, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy















yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting operations manager position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.








yyyyyy x. yyyyyy



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