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yyyyyy x. yyyyyy
xxx-xxx-xxxx • abc@xyz.com
results-driven, solutions-focused, and detail-oriented team player desiring a challenging and rewarding administrative / operational support role within a successfully progressive organization.
profile of qualifications
ø offer 7+ years of combined experience in accounts payable / receivable and administrative / operational support roles to include demonstrating knowledge within strategic analysis, marketing / advertising, and client relations capacities.
ø apply dynamic communication and interpersonal relations skills toward ensuring superior customer service.
ø identify and resolve operational problems in a proactive and productive manner while maintaining high-quality business standards.
ø foster synergistic multi-level teamwork to reflect positively on client satisfaction and operational well-being.
ø able to plan, delegate, and handle multiple assignments within fast-paced, deadline-driven environments.
ø honored with 2006 s best attendance award by the arlington dixon association and 2003 s people processing information achievement award for excellence in job performance.
professional synopsis
american psychological association 2006 c present
accounts payable specialist (2008 c present)
ø apply sharp analytical talents toward processing / inputting invoices, check requests, and expense reports to include evaluating supportive documentation for adherence to apa policies, 1099 determination, sales tax exemption, and proper authorization.
ø optimize payment processes by determining due dates, applying discounts, and entering data into an internal accounting system.
ø expertly generate, review, and edit reports for data entry accuracy, along with posting batches to account payable sub-ledger and guaranteeing all transactions are processed in accordance with sarbanes-oxley regulations.
ø perform all cash handling duties, as well as documenting key monetary values through consistent recordkeeping practices.
ø interface among apa staff and vendors regarding status of payments to include researching / responding to diverse accounts payable concerns; maintaining accurate filing systems; and supporting additional administrative operations as necessary.
accounts receivable specialist financial division (2007 c 2008)
ø analyzed, reviewed, and prepared billing reports; performed necessary consumer-based invoicing; and entered all data and process adjustments as required to maintain a seamless operational process.
ø updated customer files and mailed necessary invoices, monthly statements, and support documentation in an efficient manner.
ø assisted customers by demonstrating a comprehensive knowledge of company services to include performing routine documentation requests and appropriate call transfers to build optimal client relationships.
ø resolved unidentified checks and reconciled general ledger accounts, along with preparing prepaid advertising credit card batches for processing and overseeing payment applications, daily bank deposits, and daily cash receipts reports.
administrative assistant mfp (temporary employee) (2006)
ø provided efficient administrative tasks to support mfp programs to include promptly answering related procedural questions and maintaining both a fellows database and associated permanent files.
ø organized mass mailings of promotions, applications, announcements, correspondence, and other specialized executive-level requests, as well as coordinating the design and production of all mfp materials (i.e. brochures, flyers, post cards).
ada, inc. / people processing information, inc. national institute of health 2002 c present
switchboard operator (part-time separate contractual positions)
ø utilize a wireless conveyance to handle medical and / or billing issues to include paging healthcare professionals, placing code blue / fire emergency calls, and providing support for hearing-impaired individuals within tty national and international calls.
ø review critical care therapy and respiratory care sheets to ensure the proper locations of therapists, along with reviewing and organizing an announcement book by scheduled time and creating work orders for the organization s maintenance department.
education and technical summary
bachelor of science in economics morgan university
microsoft office suite • internet applications
yyyyyy x. yyyyyy
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging administrative / operational support role within a dynamic, progressive organization, and am submitting my resume for your review.
i offer 7+ years of combined experience in accounts payable / receivable and administrative / operational support roles, including expertise within strategic analysis, marketing / advertising, and client relations capacities. during this time, i have become adept at seamlessly blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
you will find me to be a results-driven, solutions-focused, and detail-oriented team player who is dedicated to supporting your company s goals and objectives, and i am confident that my sharp problem-solving proficiencies, superior business acumen, and exceptional written and verbal communication skills will prove to be incredible assets to your administrative team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
kendrick m. walker
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