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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
objective
dynamic kraft team member eager to continue to contribute to company success in regional management capacity.
career profile
ø bachelor of business administration, human resource development major.
ø extensive kraft and other corporate professional development (see below).
ø over seven years of kraft experience.
ø total of 27 years of food sector background.
ø strong record of promotion to assignments of increasing authority and responsibility.
ø consistently achieve challenging revenue quotas.
ø accomplished leader, networker and manager.
ø background in presentation delivery to diverse potential clientele.
ø adept in capturing new markets and accounts.
ø expertise in all facets of effective marketing plan development and implementation.
ø leader and developer of highly efficient staffs.
ø extensive background in client relations and account management.
ø proven accomplishments in building market share and recognition.
ø notable presenter, facilitator and speaker.
ø well-organized multi-tasker with strong detail orientation.
ø proficient in advanced business software applications.
professional experience
kraft foods 2001 c present
district manager (2006-present)
advanced to direct sales team.
successfully achieve sales objectives and kpi s,
deliver accurate regional sales forecasting.
facilitate coaching/professional development of sales representatives to achieve high levels of f&d conversion, display share and market share.
develop/deliver client presentations/sell sheets for sales team meetings and key customer contacts.
plan, originate and communicate customer plans to retail organizations.
oversee and direct loss prevention personnel.
administer budgets/programs key to effective operations of region delivering $60mm weekly sales.
strategically plan, allocate and administer budgets to maximize bottom line profits.
measure and monitor operational control/compliance effectiveness.
research and track potential sources of loss.
evaluate professional staff and perform annual performance appraisals.
establish and maintain highly positive vendor relationship.
serve as company representative at trade shows.
- continued -
yyyyyy x. yyyyyy
page two
retail customer manager (2003-2006)
promoted to expanded role due to outstanding performance.
assumed responsibility for the identification/resolution of any/all customer issues.
achieved outstanding success in solving customer problems.
facilitated extensive repeat business.
customer service representative (2001-2003)
recruited to perform wide-ranging customer service functions.
gained expertise in kraft foods policies/procedures.
rapidly acquired expertise in customer issue resolution.
processed high volume of inquiries on a daily basis.
earlier background
prior to kraft foods, served in progressively responsible assignments with giant food stores inc., carlisle, pa. positions included store clerk, receiving supervisor, grocery department manager, regional loss prevention specialist and operations manager. these roles built outstanding operations, training, staff supervision, strategic planning, loss prevention and problem solving skill sets.
education
hjc/trinity university, hagerstown, md
bachelor of business administration, human resource development major, 2002
professional development
kraft ccm bridge training
kraft coaching workshop
wicklander & zulawski interviewing / interrogation course, 6-2-97 &
6-3-97 = legal/law
wicklander & zulawski advanced interviewing / interrogation course,
3-6-98 = legal/law
cornell home study program / security, 2-10-98 = legal/law
diversity awareness training, 9-19-00 = business management
executrain microsoft word, 6-10-97 = business administration
executrain microsoft excel spreadsheet, 9-11-97 = business administration
grocery manager training program, 3-26-90 = business management
giant's professional development & continuing education program 5-9-94
team building skills
effective listen skills
coping with difficult people
quality customer service
getting to yes
the course in winning, eight courses
effective writing
understanding human behavior
leadership styles & the role of a manager
stress solutions
the psychology of winning
personal effectiveness
the one minute manager
what you are is where you were when
lead the field
best of career tracks 3
assertiveness training
how to present a professional image
the plus factor in positive thinking
blow your own horn
the art of persuasive speaking
awaken the giant within
power talking skills
theft control
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a kraft foods regional manager capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over eight years with kraft foods and a total of 28 years in the food sector. to complement this background, i possess demonstrated expertise in sales team management, training and development, human resources, achieving market share, attaining high levels of f&d and accurate sales forecasting, as well as strong analytical, problem-solving and managerial capabilities. as a regional manager, you will find me to be an enthusiastic and disciplined team player, committed to supporting kraft foods in achieving our objectives through superior performance.
i am confident that i will continue to a valuable asset to kraft, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.
sincerely,
yyyyyy x. yyyyyy
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