Results-driven leader eager to offer broad scope of Program Management, Systems Development, Sales, Account Management, Quality Control, and Client Relations talents toward maximizing an employer s bottom-line.
Program Management • Account Management • Territory Development • New Business Growth • Client Relations Sales • Quality Assurance • Internal Auditing • Product Management • Engineering • Regulatory Compliance
Top performer who demonstrates a strong 24-year background in aerospace and military electronic packaging industries.
Integral leader who offers proven experience in large-scale operational optimization, including designing, developing, and implementing solutions-focused programs, policies, and procedures to achieve continued key growth and profitability.
Ambitious self-starter who excels at analyzing client / product needs, identifying lucrative sales opportunities, defining strategies for capturing new business and developing existing clientele, and attaining solid leveraging in competitive markets.
An industry leader in the design and manufacturing of standard and custom-configured electronic packaging systems, along with specializing in rugged electronic systems for mission-critical high-performance computing platforms for deployment into the world s harshest environments.
Program Manager (2007 C 2010)
Utilized broad scope of industry knowledge and dynamic business acumen to manage large-scale accounts with revenues from $500,000 to $8 million within a competitive Midwest territory, including responding to customer inquiries for technical product support, generating all quotation- and product-related requests, and updating core sales forecasts.
Led targeted training / development of manufacturers sales representatives on company capabilities and product offerings, along with traveling within the region on sales calls and actively attending trade shows to boost profits.
Expertly served as Internal Quality Assurance Auditor for ISO 9001 / 0000 xxxxxx xxxx , xxxx , xxxxx 00000 / 2004 systems.
Area Business Manager (2000 C 2007)
Applied strong leadership talents toward directing a top-performing team of Application Engineers, Inside Sales, and Program Managers within high-volume Northeast and Southeast territories while consistently exceeded key sales goals.
Established, implemented, and maintained forward-thinking CRM systems as Systems Administrator for Salesforce.com
Product Manager (1994 C 2000)
Ensured seamless processes by handling all detailed product inquiries for a Southeast Region, including supervising an Application Engineer and Inside Sales Representative, as well as performing regional sales calls and attending trade shows.
Application Engineer Southeast Region (1992 C 1994)
Cost-effectively generated all quotes within a Southeast Region, including assuming integral responsibilities for all interface between customers from start to finish, as well as assisting regional sales management with targeted forecasting.
Quality Engineer (1987 C 1992)
Drove engineering success by managing a supplier quality program encompassing the development of performance rating systems focusing on quality and delivery, along with providing on-site reviews of vendor quality systems, creating a dock-to-stock program, and serving as point-of-contact for product safety compliance with UL, CSA, and TUV agencies.
Bachelor of Science in Technical Management Wentworth Institute of Technology
Associate s Degree in Electronic Technology Wentworth Institute of Technology
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