solutions-focused leader eager to combine knowledge from current it educational pursuits with proven project management, systems analysis, operations support, team building, and client relations talents toward maximizing a company s success.
ø create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.
ø thrive within high-pressure, deadline-driven environments and strategically plan, prioritize and coordinate team-driven workflow to maximize productivity, efficiency, and quality.
ø contribute dynamic multitasking skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving complex it challenges, and maintaining high-quality standards.
ø recognized as the go-to person for immediate resolution of technical and operational support issues.
~ education and technical proficiencies ~
bachelor of science in information technology (in progress) university of phoenix
mcse certification program (in progress) new horizons learning center
ms windows • ms windows server active directory • ms sharepoint • ms office
cisco lan / wan • citrix systems • novell dns / dhcp administration • sysprep • vmware solutions
ø apply broad-based technical knowledge toward the analysis of wide-ranging corporate information technology objectives, including supporting and tracking network user calls; resolving third-party proprietary applications / equipment challenges; and installing, configuring, testing, and maintaining organizational hardware / software.
ø expertly audit systems to ensure strict compliance with software license agreements, along with proficiently adhering to corporate information security guidelines; efficiently promote information security and the protection of automated corporate assets to ensure seamless operational processes at all times.
ø optimize systems by implementing, maintaining, and manipulating a thin thermal environment; design and secure productive wireless technology solutions within outside business offices.
ø successfully implement innovative imaging technologies and sysprep to standardize network systems.
ø resourcefully construct, implement, and update comprehensive disaster recovery plans, along with providing essential company-wide remote-based technical support.
ø foster cooperative teamwork across a multitude of personnel levels while concurrently empowering associates to make decisions to reflect positively on corporate well-being.
ø contributed a comprehensive knowledge of all company products and services to optimally serve consumer needs with a customer comes first attitude and ensure continued marketplace presence.
ø generated positive public relations to create new business opportunities while building critical community relationships and professional networks.
ø properly documented all client transactions through consistent record-keeping practices for future business activities, including developing rewarding consultative relationships with individual professional accounts by performing client-specific research.
ø drove business growth by actively recruiting and effectively supervising a top-performing retail team, including creating superior training programs in coordination with corporate objectives and promoting customer service excellence at all times.
ø maximized the delivery of innovative business-focused products, solutions, and ideas, including achieving and / or exceeding set sales goals by profitably up-selling and cross-selling products, as well as creating a consistently appealing store environment.
ø showcased solid leadership skills by conducting valuable business meetings and individual reviews utilized to facilitate productive team building, improve communication measures, and encourage useful staff feedback.
hiring agent name
i am currently seeking a challenging and rewarding business / operations support role within your progressive company, and am submitting my resume for your review.
i am eager to apply knowledge gained from current it educational pursuits, as well as experience in project management, systems analysis, operations support, team building, and client relations, toward maximizing your company s success. i have a proven ability to create and implement best practice methodologies and continuous improvement programs to achieve cost-effective alignment with wide-ranging corporate objectives.
you will find me to be a solutions-focused leader who thrives within high-pressure, deadline-driven environments and strategically plans, prioritizes, and coordinates team-oriented workflow to optimize productivity, efficiency, and quality. in addition, i demonstrate dynamic multitasking skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving complex it challenges, and maintaining high-quality standards. for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
i would like to thank you for providing me the opportunity to interview with you and discuss the title of position applying for position currently available within your organization. having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward achieving your company s goals.
as previously discussed, i am a solutions-focused leader who is eager to combine knowledge gained from current it educational pursuits with proven experience in project management, systems analysis, operations support, team building, and client relations. throughout my career, i have been recognized as the go-to person for immediate resolution of complex technical and operational support issues.
during my employment, i have showcased an ability to create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with wide-ranging corporate objectives. for these reasons, i am confident that i can achieve extraordinary success in a rewarding, growth-oriented business / operations support role within your company.
should you have any additional questions, please feel free to contact me at your earliest convenience. i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.
yyyyyy x. yyyyyy
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