Yyyyyy x. yyyyyy 540 N. 6th Street #0000 xxxxxx xxxx , xxxx , xxxxx 00000
Versatile, results-focused professional eager to contribute broad administrative, operations management and team building talents toward actively supporting a progressive company in optimizing performance
Ø Offer extensive experience in banking/accounting, human resources, corporate management and entrepreneurial functions, with comprehensive client servicing background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.
Ø Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Corporate Secretary, Co-Owner/Operator, HalcyonFinance Company - Morgan Hill, CA 1999-Present
Contribute dynamic leadership skills in managing all aspects of operations to ensure a successful company launch, with full accountability for obtaining necessary licenses and insurance, as well as office organization.
Spearhead diverse HR administrative activities ranging from staffing, training and performance evaluation to benefits administration, bi-weekly payroll processing and payroll tax reports/payments.
Proficiently develop and execute accounting functions supporting enterprise-wide operations including managing all Accounts Payable/Receivable and collections.
Supported the opening and supervision of 2 additional locations, one of which was out-of-state.
Computer Operator Assistant, Bank of Santa Clara - Santa Clara, CA 1997-1999
Effectively planned, coordinated and processed Branch & Central Operations transactions while maintaining a 99-100% accuracy rate, demonstrating exceptional project management and organization skills in achieving operational goals and timelines; resolved customer & branch errors.
Conducted comprehensive review and analysis in generating reports and preparing them for distribution to branches; processed incoming ATM and electronic funds transfers.
Resourcefully completed daily backup and provided technical support for Branch Personnel.
Account Representative, California Savings & Loan - Campbell, CA 1995-1997
Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
Steered cash handling/balancing, customer transactions, and ATM reconciliation while directing regular maintenance and auditing of Safe Deposit Box accounts, with strong focus on optimizing productivity and efficiency.
Office Manager, VP Electronics - San Jose, CA; 1993-1994
Account Representative, HomeFed Bank of San Diego - San Jose, CA; 1991-1993
Education & Professional Training
Medical Assisting Diploma - Bryman College (San Jose, CA), 2004-2005
Business Administration & Accounting Courses - DeAnza Junior College (Cupertino, CA), 1992-1996
General Studies Courses - Gavilan Junior College (Gilroy, CA), 1990-1991
Typing Skills: 10-key by touch; Typing 70-75 wpm; both with 98-100% accuracy rate.
Software Skills: Microsoft Office, Quickbooks Pro, Peachtree, E-mail, and a variety of other industry-specific software programs.
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