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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


 business analyst project coordinator

well-rounded and energetic professional with valuable experience seeks new challenge

 and opportunity to apply consummate skills as a business analyst or project coordinator.

yyyyyy x. yyyyyy

professional profile                                                         

  escalate business development through strategic analysis and creative initiatives which increases productivity and revenue growth

  organized and detail-oriented with expertise in design, coordination, and implementation of various types of analysis, testing, and documentation including reports and process flow diagrams

  self-motivated leader with personnel management qualities; oversee projects, direct administrative operations, and supervise and positively motivate team members

  communicate technical and complex information easily and concisely; utilize strategic decision making skills, provide training, facilitate project meetings, and ensure superior customer service

  demonstrate diagnostic and collaborative problem-solving skills; proficient in translating individual needs into responsive, customized solutions

  proficient in please provide computer skills

yyyyyy x. yyyyyyemployment history                                   

american funds service company/capital group city, state                                           12/1993 c 11/2009

business analyst                                                                                                                08/2004 c 11/2009

   key player who designed, coordinated, and implemented project statements and plans, task lists, test plans, and necessary training; served as liaison between information technology (it) and business

   skillfully conducted impact, risk, procedure, and process analysis; effectively utilized case model surveys for writing and updating information

   expertly launched system and user acceptance testing (uat)

   accurately collected and documented supporting requirements and use cases; created and processed flow diagrams

   exhibited exceptional leadership skills; coordinated and facilitated all project meetings

team leader                                                                                                                      00/2000 c 00/2004

   demonstrated excellent leadership qualities; supervised and mentored 7-8 team members

   successfully managed daily administrative activities and assisted with various projects; participated in strategic decision making and provided valuable feedback

fund representative                                                                                                           00/1993 c 00/2004

   essential member who ensured superior customer service and quality assurance; processed incoming assignments and managed calls to clients

   administered technical support to fellow associates, and conducted project testing

yyyyyy x. yyyyyy


certificate in mastering business analysis, villanova university online                          anticipated 06/2010


certificate in the essentials of business analysis, villanova university online                                  03/2010


certificate in essentials of testing, villanova university online                            planned 07/2010 c 08/2010

completion of this course will earn a business analyst master certificate

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