yyyyyy x. yyyyyy

address:                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone:                                     xxx-xxx-xxxx

 

vacancy posting:                      job posting #

position:                                   title, gs#

 

 

core competencies

 

strategic planning; collaborative teamwork; organization; workflow coordination; prioritization; time management; program analysis; program enhancements; qualitative/quantitative/technical/statistical analysis; research; data generation; information gathering; project management; briefings; presentations; communications; consultations; interpersonal relations

 

 

professional experience

 

chronos systems inc., camp springs, md (9/2007-present)

supervisor:  may or may not contact - kevin carpenter (703) 614-7744

hours:  xx per week

starting salary: xx,xxx; ending salary: xx,xxx

documentation specialist

contribute organizational skills and strong attention to detail toward preparing documentation for office of the secretary of defense (osd) systems, including user guides, help documentation, software requirements specifications, quick guides, and system change requests (scrs). effectively improved operational efficiency and quality by resourcefully creating and implementing user-friendly project plans utilizing microsoft project 2003. prioritize scrs along with new features and prepare workflow diagrams for component offices using microsoft visio 2003.  adjust content layout of documentation using indesign 3.0 on a mac book as well as a pc.

 

apply technical expertise toward providing help desk support; create user accounts for the staff action control and coordination portal (saccp), part of the eccs system. troubleshoot, identify and address existing and potential issues and create proactive repairs, upgrades and enhancements for optimal results. proactively meet with osd components to gather business rules and document them for future reference for new users.

 

serve as the change manager for the enterprise correspondence control system configuration control board (eccs ccb). strategically plan and coordinate meeting schedules and reserve conference rooms throughout the various components offices. actively support senior management in critical decision-making and business planning initiatives by efficiently compiling and producing detailed monthly record of scrs submitted, approved, and denied.  moderate the eccs ccb meetings, prepare documents for distribution to the board members, and prepare meeting minutes after each meeting, integral to ensuring organization. facilitate meetings in the absence of the ccb chairman or eccs technical lead.

 

project support analyst

demonstrate strong planning skills toward efficiently organizing and coordinating calendars for executives and various conference rooms throughout the organization. proficiently draft outgoing correspondence and internal memoranda for executive officials signatures. ensure accurate payment by effectively managing a time and attendance database for employees in the directorate.

 

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yyyyyy x. yyyyyy

job posting: job position

social security number: xxx-xx-xxxx                                                                                  page 2 of 3

 

 

monitor, update and track each employee s request for training in the training database. utilize adobe acrobat to fill in various department of defense (dd forms), optional forms (of forms), and standard forms (sf forms). optimize efficiency and productivity by using digital scanners to allow viewing by personnel in different offices via e-mail or a network connection. process travel orders, prepare supply order forms, and assist with property management issues, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.

 

 

irving burton associates (iba), falls church, va (5/2006-9/2007)

supervisor: julie olson (703) 575-0670 ext 254

hours:  xx per week

starting salary: xx,xxx; ending salary: xx,xxx

 

analyst

proficiently integrated ms office technologies with administrative operations to maximize productivity and efficiency.  coordinated and organized the calendar and tasks of the deputy director of enterprise architecture and information management (eaim). proactively prepared daily calendar binders with read-ahead documents and additional distribution materials to maximize productivity in meetings. promptly identified and resolved any conflicts due to executive level meetings and/or action items.  managed and updated weekly, bi-weekly, monthly, quarterly, and annual reports. delegated assignments to maximize use of resources. monitored task deadlines to ensure on-time delivery to the director, eaim in order to meet any necessary internal suspense dates. collaboratively worked with the analyst and a team of administrative assistants. accessed livelink, an electronic document tracking system, to coordinate correspondence within the organization. 

 

organized and controlled the calendar of chief, operational architecture (op arch) and health data management (hdm). actively collaborated with senior management in driving projects, administrative operations, and scheduling to meet critical timelines, specifications, and goals. coordinated with other team members and/or off site locations to set up conference rooms for meetings. served as a "runner/driver" in meetings, with full accountability for managing any teleconference dial in, video teleconferencing (vtc), and/or web conferencing.

in addition, actively supported chief, op arch and hdm with scheduling, training, and travel. reviewed daily incoming email and postal mail for any action items that may have been issued and maintain a list of actions delegated to the team members from chief, op arch and hdm.

 

 

mcneil technologies, vistar consulting, alexandria, va (1/2005-4/2006)

supervisor: vivian turnelle - 703-823-8405

hours:  xx per week

starting salary: xx,xxx; ending salary: xx,xxx

 

executive assistant
promoted organization and efficiency by managing the calendars for executives and various conference rooms throughout the organization. conducted comprehensive review and analysis of incoming correspondence for distribution to appropriate personnel. maintained a training database with each employee s request for training and processed travel orders. proficiently managed high-volume phone communications, ensuring delivery of quality customer service in directing calls, responding to inquiries and relaying detailed messages.

 

 

 

 

 

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yyyyyy x. yyyyyy

job posting: job position

social security number: xxx-xx-xxxx                                                                                  page 3 of 3

 

 

quality services moving, lorton, va (6/2001-12/2004)

supervisor: edward graves - 703-550-8310 x 212

hours:  xx per week

starting salary: xx,xxx; ending salary: xx,xxx

 

office manager
applied accounting skills toward successfully performing a/r, a/p, billing, and collections calls. successfully controlled operating expenses and contributed to profit increases by cost-effectively procuring phones/pagers, assessing and changing service plans, and approving invoices for payment. contributed advanced communication skills toward serving as the primary point of contact for various department of defense (dod) organizations as well as civilian organizations regarding questions concerning shipments, payments, billing, deliveries, and claims.

 

trained, mentored and motivated new, subordinate employees on company guidelines, standard operating procedures, and processing policies, playing an instrumental role in the development of top performing team members. conducted revenue assurance by verifying move sheets, schedules, payments, and paperwork received. directed crews and route deliveries to prepare for following day s activities. strategically developed and implemented a streamlined, highly efficient filing system instrumental to boosting productivity by allowing three offices to access information for various shipments as needed and note the status of all shipments. 

 

ensured quality customer service in efficiently managing incoming phone communications and strategically dispatching service calls to maximize use of time and resources. successfully located specific information pertaining to previous customers relocation information for marketing purposes. proficiently administered complex information management/filing system to maximize operational efficiencies.

 

 

education

 

major in pre-finance - george mason university, fairfax, va, currently in progress; gpa: 2.0

a.a.s medical assisting - medical careers institute/ ecpi college of technology, manassas, va, 4/2004-6/2005; gpa: 3.8

diploma c high school, city, state, date

 

 

technical skills

 

computer software/hardware: microsoft office; microsoft project 2003; microsoft visio 2003; mac; pc; internet explorer, quickbooks pro, rand mcnally trip maker and street finder, windows, winfield micro systems (military rating system).

 

office equipment: computer, printer, fax machine, scanner, photocopier, multi-line phone system, mobile phone/pager, label maker, and calculator.

 

 

 

 

 

 

 

 

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